Thinkific

👥 251-500💰 $22,000,000 over 4 years ago🫂 Last layoff about 2 years agoInternet Education E-Learning E-Commerce SaaS Apps Mobile Apps Software

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Thinkific is a technology company that offers a platform for creating, marketing, and selling online courses. Focused on empowering educators and entrepreneurs, Thinkific provides tools for course creation, payment processing, and student engagement.

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Jobs at this company:

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🔥 Principal Software Engineer

Posted 5 days ago

📍 Canada

💸 185000.0 - 239000.0 CAD per year

🔍 Software / EdTech

🔧 Requirements

Has experience working in a principal engineering or architect role.
Has 3+ years of experience in a principal or staff engineering role.
Has 10+ years of experience in the engineering profession.
Displays expert-level knowledge of software design and architecture.
Experience with writing technical specifications.
In-depth knowledge of Ruby on Rails, NodeJs, and web frameworks such as React.
Understands customer needs and interacts with customers regularly.
Demonstrates a love for learning and seeking growth in the field.

💡 Responsibilities

Own a strategic area within R&D from a technical perspective to ensure business success.
Collaborate on prioritization, implementation details, and technical stack decisions.
Work with engineering leaders to develop the roadmap and break down tasks.
Guide senior engineers in developing and maintaining systems and features.
Partner with the Director of Engineering to align on business strategy.
Write and review technical documentation and sponsor updates.
Manage SaaS metrics for reliability, scalability, and cost in relation to business value.
Maintain visibility through engineering blogs and speaking engagements.
Review technical proposals and mentor engineers.
Participate in the hiring process to scale the Engineering team.
Join on-call rotations for production issue troubleshooting.

Node.jsCloud ComputingRuby on RailsSoftware ArchitectureReactSaaS

Posted 5 days ago

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🔥 Vice President of Revenue Strategy and Operations

Posted 12 days ago

📍 Canada

🧭 Full-Time

💸 250000.0 - 300000.0 CAD per year

🔍 B2B SaaS

🔧 Requirements

12+ years of experience in revenue operations, sales operations, or strategic planning.
Experience preferably in a consulting firm or high-growth B2B SaaS environment.
Proven track record of scaling revenue operations and driving cross-functional alignment.
Strong analytical skills with an understanding of sales metrics and revenue forecasting.
Expertise in CRM and revenue tech stacks such as Salesforce, HubSpot, Marketo.
Exceptional leadership and communication skills.
Strategic thinking with hands-on execution.
A continuous learner who seeks to grow and develop skills.

💡 Responsibilities

Work with the CRO to develop and execute a comprehensive revenue strategy.
Lead cross-functional planning for GTM and revenue-related initiatives.
Collaborate with the CRO and executive team to identify new revenue opportunities.
Oversee GTM processes, systems, and tools.
Lead reporting for all GTM teams and drive operational cadence.
Establish a data governance framework for revenue-related metrics.
Design and implement pricing changes aligning value across products.
Drive improvements in sales enablement and customer success processes.
Monitor KPIs across the revenue lifecycle for actionable insights.
Hire and mentor a high-performing revenue strategy and operations team.

Analytical SkillsCross-functional collaborationCRMSaaS

Posted 12 days ago

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🔥 Launch Specialist (Distributed - Canada)

Posted about 1 month ago

📍 Canada

🧭 Full-Time

💸 73100.0 - 91000.0 CAD per year

🔍 Software / Education Technology

🔧 Requirements

4+ years of experience in account management, customer success, or implementation support.
Independent problem solver with technical proficiency.
Effective communication skills for interacting with technical and non-technical stakeholders.
A great attitude and a team player committed to the success of others.
Interest in learning and growing through new professional experiences.
Basic understanding of HTML and CSS is a plus.
Conversational knowledge of REST or GRAPHQL API documentation.
Strong understanding of tech stack tools like email marketing, CRMs, and eCommerce platforms.
Experience in education, learning management systems, or SaaS organizations is advantageous.

💡 Responsibilities

Facilitate a smooth onboarding process by building a trusted partnership with customers.
Guide clients on site setup and content migration, providing personalized recommendations.
Solve technical questions related to API, SSO, Liquid Theme Customizations, automations, etc.
Liaise with Sales and Customer Success Management teams for seamless transitions.
Collect feedback and advocate for customer needs to Product Managers.
Connect customers with Thinkific Experts and Partners for custom solutions.
Project manage each client through their launch journey to achieve success metrics.
Maintain high levels of customer satisfaction measured by NPS.

GraphQLHTMLCSS

Posted about 1 month ago

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🔥 Senior Accountant

Posted about 2 months ago

📍 Canada

🧭 Full-Time

💸 78000.0 - 97000.0 CAD per year

🔍 Software

🔧 Requirements

Has 4+ years of accounting experience including previous experience at a Big 4 accounting firm.
Has a Bachelor's degree in accounting, finance, or other related degree, and holds a CPA designation or is in the process of obtaining the designation.
Possesses advanced knowledge in Excel or Google Sheets.
Shows a track record of critical thinking and problem-solving independently, including past experience implementing accounting improvements.
Loves to learn and grow, actively seeking ways to level up skills through education or experience.

💡 Responsibilities

Oversee month-end processes and support with quarter-end processes, including annual reporting preparation.
Complete account reconciliations, continuity schedules, and journal entries including expense accruals and stock-based compensation.
Oversee accounts receivable and accounts payable processes.
Assist with regulatory reporting requirements (public company reporting, US sales and use tax, annual corporate tax, indirect tax).
Assist in the audit and review processes with external auditors.
Build procedures to create efficiencies, including system implementations and documenting internal control processes.
Train and provide mentorship to other team members on accounting systems and processes.

AccountingCritical thinking

Posted about 2 months ago

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🔥 Outbound Account Executive, New Business

Posted about 2 months ago

📍 Canada

🧭 Full-Time

💸 65000.0 - 80000.0 CAD per year

🔍 Software and online education

🔧 Requirements

At least 3 years of experience in a customer-facing, business development representative role.
At least 1 year of experience running full sales cycles, including closing the deal.
Proven track record in successful prospecting and quota attainment.
Strong ability to juggle multiple accounts and effectively prioritize leads.
Comfortable with outbound prospecting and making phone calls.
Team player with a customer-centric selling belief.

💡 Responsibilities

Own the sales process from prospecting to close.
Source new potential customers and understand their business needs.
Conduct product tours and presentations to showcase Thinkific’s solutions.
Identify and target potential clients through various lead generation methods.
Maintain pipeline hygiene and develop meaningful relationships.
Lead contract negotiations and handle objections.

Customer serviceNegotiationSales experienceLead GenerationCRM

Posted about 2 months ago

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🔥 Account Executive, New Business

Posted 2 months ago

📍 Canada

🧭 Full-Time

💸 65000.0 - 80000.0 CAD per year

🔍 Online education software

🔧 Requirements

At least 3 years of experience in a customer-facing, business development representative role focused on generating pipeline.
Minimum 1 year of experience running full sales cycles, including closing deals.
Proven track record of achieving quotas and outperforming targets.
Comfortable juggling multiple accounts and effectively prioritizing leads.
Data-driven approach with a willingness to learn and grow in the sales field.

💡 Responsibilities

Own the sales process from lead to close to acquire new customers and maximize revenue.
Understand client needs and challenges to position Thinkific’s solutions effectively.
Sourcing new potential customers and educating them on Thinkific's offerings.
Conduct product tours and presentations to showcase the value proposition.
Lead contract negotiations and ensure client satisfaction while meeting sales targets.

Business DevelopmentCustomer service

Posted 2 months ago

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🔥 Intermediate Product Designer

Posted 2 months ago

📍 Canada

🧭 Full-Time

💸 93000.0 - 133000.0 CAD per year

🔍 SaaS

🔧 Requirements

3–5 years of experience in a Product or Experience Design role, preferably in SaaS commerce and monetization workflows.
Strong portfolio demonstrating critical thinking and articulating involvement in each project.
Utilizes a hypothesis- and data-driven approach in design.
Hands-on experience with both qualitative and quantitative user research methods.
Desire for continuous learning and personal growth.

💡 Responsibilities

Deliver thoughtful, end-to-end design solutions including user flows, wireframes, prototypes, and high-fidelity designs.
Participate in and conduct user research to gather insights for design and product decisions.
Refine and optimize designs based on user feedback, analytics, and business outcomes.
Collaborate with Experience Design & Research, Product Management, Engineering, and other stakeholders.
Actively contribute to design critiques by providing and receiving constructive feedback.

Product ManagementCollaboration

Posted 2 months ago

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🔥 Product Support Specialist (Distributed - Canada) Schedule: 12am - 8am PT/4am - 12pm AST

Posted 3 months ago

📍 Canada

🧭 Full-Time

💸 55000 - 65000 CAD per year

🔍 Software

🔧 Requirements

2+ years of experience in an online customer-facing role (ideally in SaaS).
Stellar verbal and written communication skills.
High degree of emotional intelligence for working with escalated customers.
Independent problem solver with a creative approach to finding solutions.
Experience troubleshooting software-related issues across common browsers.
Flexibility to help with rotating weekend and holiday coverage.
Eagerness to learn and grow through formal education and professional experience.

💡 Responsibilities

Handle the highest-value support inquiries via email, phone, and screen share.
Provide and model the best in class experience to customers and frontline Champion team.
Provide priority-level support to Thinkific Plus and Payments customers.
Handle escalations and urgent tickets quickly.
Identify, reproduce, and document bugs for the Technical Support team.
Help customers extract the most value from the product and support business success.
Identify potential churn risks and collaborate with internal teams.
Suggest and implement improvements to operations and processes.
Assist the frontline Champion team with training and documentation.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer support

Posted 3 months ago

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