Thinkific

👥 251-500💰 $22,000,000 over 4 years ago🫂 Last layoff over 2 years agoInternet Education E-Learning E-Commerce SaaS Apps Mobile Apps Software

Website LinkedIn Email Facebook Twitter

Thinkific is a technology company that offers a platform for creating, marketing, and selling online courses. Focused on empowering educators and entrepreneurs, Thinkific provides tools for course creation, payment processing, and student engagement.

Related companies:

🏢 Cribl

👥 251-500💰 $150,000,000 Series D about 3 years agoReal Time Big Data Information Technology Software

Website LinkedIn Email Facebook Twitter

🏢 Certn

👥 251-500💰 $30,000,000 3 months agoInternet Artificial Intelligence (AI)Information Services Big Data Information Technology Software

Website LinkedIn Email Facebook Twitter

🏢 Fortis Games

👥 251-500 PC Games Video Games Gaming

Website LinkedIn Facebook Twitter

Jobs at this company:

Apply

🔥 Marketing Project Manager

Posted about 1 hour ago

📍 Canada

🧭 Full-Time

💸 75000.0 - 95000.0 CAD per year

🔍 Software Development

🔧 Requirements

3–5 years of experience in project management, marketing operations, or campaign coordination in a B2B SaaS or digital marketing environment
Demonstrates a history of accountability for multi-channel marketing campaigns and cross-functional projects
Is comfortable navigating both the creative and functional sides of marketing
Has experience communicating with stakeholders across levels — from designers to execs — and knows how to use feedback to continuously improve

💡 Responsibilities

Create and maintain detailed Asana projects and project briefs for campaigns, events, and marketing initiatives, ensuring timelines, roles, and responsibilities are clearly defined
Work with Marketing leadership to prioritize projects, align on deliverables, and allocate resources effectively
Track project performance using appropriate tools, adjusting plans and communications to keep everything running smoothly
Facilitate kickoffs, stand-ups, and retros to keep teams aligned and continuously improving
Identify and proactively mitigate risks or blockers that could impact delivery
Document workflows and improve repeatable processes to scale execution across teams
Collaborate with cross-functional stakeholders, including Product Marketing, Content, Design, and Lifecycle Marketing, customer marketing, demand gen, and more, to ensure goals are met
Communicate progress, outcomes, and performance metrics to relevant stakeholders and adjust as needed. This includes managing review cycles with our leadership team.

Project ManagementCross-functional Team LeadershipCommunication SkillsAgile methodologiesRisk ManagementMarketingTeam managementStakeholder management

Posted about 1 hour ago

Apply

🔥 Intermediate Full Stack Engineer

Posted 7 days ago

📍 Canada

🧭 Full-Time

💸 102000.0 - 124000.0 CAD per year

🔍 Software Development

🔧 Requirements

3+ years of experience working in a Full Stack development role, and at least 1+ years of experience working in a SaaS environment
Demonstrates a practical understanding of REST and GraphQL APIs – ideally by having designed, implemented, and consumed them
Has demonstrated professional experience developing and maintaining Ruby on Rails applications
Has experience with unit/integration tests, TDD is a plus
Be comfortable using Git and related tools like GitHub, GitLab, etc.
Be knowledgeable in relational databases, SQL and engines like PostgreSQL, MySQL

💡 Responsibilities

Lead small-medium feature projects from conception to completion, working with stakeholders to identify project risks and recommend mitigating solutions
Participate in effort and complexity estimation for new/proposed product features and tasks
Contribute to architecture decisions to build features at scale
Contribute to effectively diagnosing and troubleshooting problems with the product
Participate in architectural design, review, and implementation of production-quality features

AWSGraphQLPostgreSQLSQLFull Stack DevelopmentGitRuby on RailsTypeScriptREST APIReactSaaS

Posted 7 days ago

Apply

🔥 Senior Full Stack Engineer

Posted about 1 month ago

📍 Canada

🧭 Full-Time

💸 120000.0 - 160000.0 CAD per year

🔍 Software Development

🔧 Requirements

5+ years of experience working in a full stack development role, and at least 1+ years of experience working in a SaaS environment
Experience with modern server-side programming languages (Ruby, Node, etc.)
Is knowledgeable and experienced with modern web frameworks (Ruby on Rails, etc.)
Has strong knowledge of at least one modern JavaScript libraries/framework such as Nextjs
Has advanced knowledge of server-side languages and frameworks (Ruby, Node, etc.)
Demonstrates a practical understanding of Web APIs, HTML, CSS, and JavaScript
Showcases the ability to design and implement GraphQL APIs
Has experience with relational databases, SQL, and engines like PostgreSQL
Adaptable and a proven problem solver
Has experience in instrumenting and monitoring applications with tools like New Relic or DataDog etc.

💡 Responsibilities

Author code that is reliable, well-rounded, and sets an example to other team members
Effectively diagnose and troubleshoot problems within the Thinkific platform
Participate in architectural design, review, and implementation of production-quality features
Actively help others to coordinate and design architecture that is fit for the coding area while identifying common patterns that will reduce technical debt and enable efficiency and quality
Participate in effort and complexity estimation for new product features and tasks
Share knowledge with others through mentorship, clear documentation, code reviews, pair programming, and training sessions. Use code reviews as a teaching opportunity
Work with your team to conduct new technology research, bringing fresh ideas and concepts to bear on product development

GraphQLPostgreSQLSQLFull Stack DevelopmentHTMLCSSJavascriptRubyRuby on RailsREST APINext.jsCI/CDMentoringNodeJSSoftware EngineeringSaaS

Posted about 1 month ago

Apply

🔥 Senior FP&A Analyst

Posted about 1 month ago

📍 Canada

🧭 Full-Time

💸 90000.0 - 120000.0 CAD per year

🔍 Software Development

🔧 Requirements

Has at least 5 years of experience in an FP&A or similar role
Holds a professional designation (CPA, CFA, CBV) or an MBA
Has experience working in the tech industry with strong knowledge of key SaaS metrics
Is able to work both autonomously and in a team environment
Is curious and passionate about understanding the drivers behind the numbers
Has the capacity to learn quickly and execute confidently in a rapidly changing, fast-paced environment
Can naturally communicate complex financial concepts in a way that their audience can easily understand
Has confidence with technical accounting knowledge of financial statements
Knows how to be resourceful in finding solutions to problems and overcoming barriers
Loves to learn and grow. You’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business

💡 Responsibilities

Partner with business leaders to align financial plans with strategic goals, providing insights, identifying risks and opportunities, and recommending actions.
Develop, maintain, and improve financial models to forecast performance, evaluate ROI, and support decision-making across the company.
Own and deliver key financial reports, ensuring they are accurate, timely, and useful for executives, Board members, and other stakeholders.
Lead budgeting, forecasting, and planning cycles for specific business areas, working cross-functionally to keep them accurate and up to date with input from partners.
Analyze financial and operational data to identify trends, drive efficiency, and guide resource allocation.
Communicate financial insights clearly and persuasively, tailoring messages to different audiences and helping shape strategic decisions.
Mentor junior analysts and enhance team workflows, promoting a culture of continuous improvement and high-quality analysis.

SQLData AnalysisFinancial ManagementMicrosoft ExcelReportingBudgetingFinancial analysisData modelingSaaSBudget management

Posted about 1 month ago

Apply

🔥 Demand Generation Strategist (12-month contract)

Posted about 1 month ago

📍 Canada

🧭 Contract

💸 88000.0 - 109000.0 CAD per year

🔍 Software Development

🔧 Requirements

3+ years’ experience in a B2B SaaS marketing role, with a focus on demand generation, email marketing, digital marketing, or lifecycle marketing
Strong writing and content creation skills, with experience crafting compelling B2B emails, nurture flows, and marketing campaigns
Familiar with B2B sales funnels and best practices for lead nurturing and conversion optimization
Exceptionally organized, with the ability to manage multiple projects and collaborate effectively across teams
Feels comfortable analyzing marketing data and using insights to refine email and campaign performance
Passionate about customer journey mapping and using data-driven strategies to enhance engagement and conversion

💡 Responsibilities

Own the execution of mid-to-bottom-of-funnel demand generation initiatives, including email nurture sequences, post-event communications, content syndication, and digital campaigns to drive MQLs and pipeline creation
Write, build, and optimize email marketing campaigns—including lead nurture flows, sales follow-ups, and re-engagement sequences
Analyze and report on campaign performance, leveraging marketing attribution tracking to understand lead quality and conversion trends
Work with the Marketing Operations Manager to optimize lead scoring models and refine lead qualification processes
Work closely with sales to create a feedback loop on lead quality
Execute on campaign requirements that drive demand and upsell pipeline
Ensure all marketing collateral and emails align with Thinkific’s brand voice and positioning in collaboration with the brand and creative team
Support website content updates and landing page optimization for conversion-focused initiatives and testing

Data AnalysisSalesforceContent creationWritingMarketingLead GenerationDigital MarketingA/B testing

Posted about 1 month ago

Apply

🔥 Director of Customer Marketing (12-month contract)

Posted about 1 month ago

📍 Canada

🧭 Contract

💸 165000.0 - 185000.0 CAD per year

🔍 SaaS

🔧 Requirements

8+ years of experience in customer marketing, lifecycle marketing, or growth marketing, preferably in a SaaS or product-led growth (PLG) environment
Experience managing, mentoring, and growing high-performing marketers, fostering a culture of innovation and collaboration
Proficient with HubSpot, Salesforce, and marketing automation tools to segment customers and personalize engagement

💡 Responsibilities

Build and execute customer lifecycle marketing programs to increase product adoption, retention, and expansion
Lead customer engagement strategies across self-serve and Plus motions, ensuring a cohesive message and experience across all product tiers
Create targeted campaigns that drive upsell and cross-sell opportunities within our customer base

Data AnalysisSalesforceMarketingCustomer SuccessSaaSA/B testing

Posted about 1 month ago

Apply

🔥 Account Executive, New Business (Distributed - Canada)

Posted about 1 month ago

📍 Canada

🧭 Full-Time

💸 75000.0 - 85000.0 CAD per year

🔍 Software Development

🔧 Requirements

At least 3+ years of experience in a customer-facing, quota carrying role, focusing on mid-market opportunities in a scaling SaaS environment
At least 1 year of experience in running full sales cycles - including closing the deal
Proven track record of quota attainment and out performance
Loves hunting for their own opportunities
Is comfortable juggling multiple accounts, opportunities, and activities at one time, and understands how to effectively prioritize leads
Believes in customer-centric selling
Comfortable making phone calls
Is a team player—they want to work alongside others to have a big impact on a scaling Sales function
Is data driven and able to self diagnose what is working and what can be improved upon in their sales approach
Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business

💡 Responsibilities

Work to achieve monthly sales goals while maintaining Thinkific’s reputation as the best customer service in the business
Identify and target potential clients through various lead generation methods, including market research, cold calling, networking, and attending industry events
Work leads effectively from lead to intent, to meeting, to opportunity and to a closed deal
Understand client needs and their challenges to position Thinkific’s solutions effectively. Provide consultative sales guidance to clients, showcasing how Thinkific products can address their specific business problems
Be responsible for lead follow up, prospecting, pipeline hygiene, opportunity development, and effective sales cycles through to close
Develop meaningful relationships and identify, develop, and influence net new opportunities, supporting the customer’s journey toward reaching their educational goals
Conduct product tours and presentations to potential clients, showcasing the value proposition of Thinkific’s solutions and its relevance to the client's business objectives
Lead contract negotiations, handle objections, and close deals in a manner that ensures client satisfaction while meeting or exceeding sales targets

SalesforceCommunication SkillsCustomer serviceRESTful APIsNegotiationAccount ManagementSales experienceLead GenerationCRMCustomer Success

Posted about 1 month ago

Apply

🔥 Director of Support

Posted about 2 months ago

📍 Canada

🧭 Full-Time

💸 155000.0 - 170000.0 CAD per year

🔍 SaaS

🔧 Requirements

2+ years of experience leading and scaling a world-class Customer Support department in a SaaS environment at the Director level
Highly analytical – you’re intimately familiar with customer support metrics for both Live Chat and Email channels, including CSAT, First Response Times, Average Resolution Times, NPS, and more
Strong written and verbal communication skills; you can get buy-in for your ideas quickly and turn them into action
A problem solver at heart and has no trouble figuring out how to solve a complex problem, even if you don’t know the answer initially
Curious thinker who will rigorously question assumptions, and with a solid ability to make decisions based on the information available
Believes deeply in servant leadership and are eager to roll up your sleeves to support your team when they need it
Empathic to your core and is able to step into a customer’s shoes regardless of how angry or frustrated they are
Consistent track record managing a high-performing team responsible for customer retention and satisfaction
Loves helping people and has a natural inclination to go above and beyond
Able to perform well under pressure and can handle urgent situations on the fly, you’re adaptable in the face of change and ambiguity
Experience in performance management and managing junior team members and junior leaders
Solution-oriented with a strong track record of innovation and process improvement
Located in Canada

💡 Responsibilities

Lead all aspects of Thinkific’s frontline Support teams
Track and report on key performance indicators (CSAT, quality, response times, etc.) to determine the team’s effectiveness and efficiency
Drive strategic initiatives within the Support team and cross functionally to improving our ability to provide world class customer service
Manage performance of individuals through continuous feedback, 1:1s and performance reviews, progressing direct reports’ career progression and development through coaching and mentorship
Implement strategies to improve issue resolution across all customer touch points to increase revenue retention and reduce churn
Use a disciplined and data driven approach to define problems and test solutions

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringWritten communicationCoachingVerbal communicationReportingTeam managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaS

Posted about 2 months ago

Apply

🔥 Group Product Manager

Posted 3 months ago

📍 Canada

🧭 Full-Time

💸 142000.0 - 190000.0 CAD per year

🔍 Software Development

🔧 Requirements

Has 7+ years of experience in product management, with at least 2 years leading teams in a high-growth SaaS environment
Has a proven track record of driving product strategy and delivering measurable business impact, particularly in monetization or commerce-focused domains
Has experience building and scaling commerce or monetization products, using data and customer insights to improve conversion, retention, and revenue outcomes
Is customer-obsessed, and has a strong foundation in Jobs-to-be-Done and direct experience engaging customers
Leads with humility, and has experience mentoring teams, fostering accountability, and driving results
Demonstrates an exceptional ability to synthesize data, market trends, and customer feedback into strategic product decisions
Has a deep understanding of AI’s role in product development, particularly in how it’s shaping small business marketing and monetization
Is excited about leading in fast-paced, agile environments, and takes a proactive approach to navigating change and ambiguity
Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business

💡 Responsibilities

Define and drive the strategic vision for our Commece product group, integrating market insights, customer needs, and business outcomes across areas like payments, checkout, subscriptions, pricing, and tax
Develop and execute long-term product roadmaps that support scalable, reliable, and secure monetization systems for our creators
Lead, mentor, and develop a high-performing team of Product Managers, setting clear goals, providing feedback, and fostering professional growth
Champion cross-functional collaboration with engineering, marketing, sales, and design to build seamless buyer journeys and drive GMV growth
Leverage the Reforge framework and growth team methodologies to identify high-impact opportunities that unlock revenue and improve conversion
Engage directly with customers to gather insights, refine product strategies, and ensure our solutions exceed expectations
Drive a data-informed approach to decision-making, analyzing commerce trends, buyer behavior, and platform performance to guide priorities
Lead retrospectives and continuous improvement initiatives, ensuring we learn from successes and setbacks to refine our product practices

LeadershipData AnalysisProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsAgile methodologiesMentoringSaaS

Posted 3 months ago

Apply