Carrot Fertility

👥 251-500💰 $75,000,000 Series C almost 4 years agoEmployee BenefitsWellnessHealth CareFertility💼 Private Company
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Carrot Fertility is a fertility treatment center that offers financial and medical services for employees, specializing in a variety of fertility options such as egg freezing, in vitro fertilization, gestational carrier services, adoption, and pregnancy support.

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📍 United States

đź§­ Full-Time

đź’¸ 90000.0 - 105000.0 USD per year

  • 3+ years of experience selling to small and mid-sized businesses (up to 1,000 lives), with a consistent record of exceeding sales targets.
  • Proven success navigating competitive SMB sales environments and closing complex deals.
  • Experience working with benefits consultants and brokers to support employer decision-making and implementation of new solutions.
  • Excellent communication and presentation skills, with the ability to build trust and influence stakeholders at all levels.
  • Proficiency with CRM tools, especially Salesforce, to manage pipeline, track activity, and forecast accurately.
  • Comfortable in a fast-paced, collaborative environment, with a proactive, team-first mindset
  • Develop and Manage a Robust Sales Pipeline:
  • Build Trust and Relationships:
  • Conduct Effective Discovery and Demonstrations:
  • Articulate Value Clearly:
  • Collaborate and Forecast:
  • Achieve Sales Goals:

SalesforceCommunication SkillsCollaborationCustomer serviceNegotiationPresentation skillsExcellent communication skillsRelationship buildingAccount ManagementTeamworkClient relationship managementStrong communication skillsSales experienceLead GenerationCRM

Posted 1 day ago
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📍 United States

đź§­ Full-Time

đź’¸ 100000.0 - 115000.0 USD per year

🔍 Health Benefits, Wellness, or Regulated Consumer Tech

  • 2–4 years of professional experience in lifecycle, email, or other marketing roles — preferably in B2C health benefits, wellness, or regulated consumer tech
  • Experience partnering closely with Marketing Operations or technical teams on campaign setup, testing (QA), and email production workflows; familiarity with CRM or campaign execution tools
  • Experience playing a key role in QA for marketing campaigns to review audience logic, dynamic content, links, UTMs, and send timing
  • Project coordination or project management experience—especially in cross-functional environments involving marketing, product, data, or content stakeholders
  • Comfortable working with tools such as Airtable, Asana, Jira, or similar project tracking systems to coordinate multi-step collaborative projects
  • Familiarity with email marketing tools or CRM platforms (e.g., Blueshift, Salesforce Marketing Cloud, Campaign.io, or similar), and working with complex segmentation or personalization logic
  • Able to organize and work with performance data through experience pulling reports and metrics from platforms like Tableau, DOMO, or Google Sheets/Excel for tracking and analysis
  • Demonstrates curiosity and an interest in growing in areas related to lifecycle marketing, whether through campaign operations, strategy, personalization, or cross-functional collaboration
  • Communicates clearly and confidently across teams, with a willingness to ask questions, openly bring up potential issues early, and share thoughtful ideas for improvement
  • Comfortable diving into the details and handling foundational work that ensures nothing slips through the cracks, so the team can operate efficiently and effectively
  • Highly organized and able to manage multiple projects and deadlines at once, with strong attention to detail and a proactive approach to identifying and helping resolve issues early
  • Manage day-to-day operations across lifecycle marketing, including tracking and executing cross-functional project workflows
  • Develop and maintain trackers, documentation, and calendars
  • Coordinate stakeholder communication
  • Own operational email requests from intake through launch
  • Be a key partner in QA across email, SMS, and push channels by working closely with Marketing Operations and other teams to help ensure an accurate, error-free experience
  • Contribute to ongoing analysis by pulling and organizing performance data from our reporting tools

Project ManagementData AnalysisQAProject CoordinationJiraTableauCommunication SkillsAttention to detailOrganizational skillsCRMA/B testing

Posted 1 day ago
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🔥 CSM I
Posted 15 days ago

📍 United States

đź§­ Full-Time

đź’¸ 65000.0 - 75000.0 USD per year

🔍 Healthcare

  • Bachelor’s degree 0 years of experience or 1 year of experience in customer success, customer support, or account management in a high-growth, technology environment
  • Detail-oriented
  • Passion for supporting customers and teamwork
  • Answer inquiries, provide support, and answer questions about Carrot’s products and services
  • Execute day-to-day responsibilities via email and ticketing systems, prioritizing work to meet requirements of internal and external customers
  • Manage daily employer eligibility files, including support of new files set up and ownership of ongoing file success

Data AnalysisSalesforceCommunication SkillsMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsInterpersonal skillsMS OfficeAccount ManagementReportingProcess improvementCRMCustomer supportCustomer Success

Posted 15 days ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • Prior professional experience working in a healthcare setting or healthtech company, with a focus on women’s health, fertility or lifelong hormonal health
  • 6+ years of professional experience
  • Bachelor’s degree
  • Own & manage the KPIs for our team related to tier 2 support of members, provider network growth, and journey offerings.
  • Drive operational excellence by funneling regional insights to team & external stakeholders, serving as our team analytics expert, enabling our QA loop, and leveraging key tools to improve efficiency and scalability of our processes and systems.
  • Pair with in-country team members to deepen and expand our partner provider ecosystem and serve as key point of contact for external provider calls.
  • Support expansions for our full suite of programs in EMEA including fertility, adoption, surrogacy, pregnancy, menopause and low-testosterone.
  • Work closely with Global Operations teammates to elevate Carrot’s strategic positioning within the global healthcare and provider ecosystems across Carrot’s fertility and family-forming programs
  • Collaborate with other Global Operations team members and consultants, as well as with cross-functional partners across member and customer service teams to deliver on departmental and company-wide goals.
  • Drive operational improvements and processes that support the team in delivering a high-quality member and customer experience.

Project ManagementData AnalysisCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsCommunication SkillsAnalytical SkillsOrganizational skillsWritten communicationComplianceExcellent communication skillsProblem-solving skillsFluency in EnglishClient relationship managementRelationship managementTeam managementStakeholder managementProcess improvement

Posted about 2 months ago
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