Customer Success Salaries

Discover salary ranges for remote customer success positions. Compare compensation data and make informed career decisions.

Customer Success

Entry

Median high-range salary for Entry Customer Success jobs:

$72,500

This analysis is based on salary ranges collected from 4 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $65,000 - $72,500

25% of job descriptions advertised a maximum salary above $100,000.
5% of job descriptions advertised a maximum salary above $120,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include SQL, Organizational skills and Written communication. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

SQL
25% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $85,000 - $120,000
Organizational skills
50% jobs mention Organizational skills as a required skill. The Median Salary Range for these jobs is $67,500 - $87,500
- 25% of job descriptions advertised a maximum salary above $120,000.
Written communication
50% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $67,500 - $87,500
- 25% of job descriptions advertised a maximum salary above $120,000.
Communication Skills
75% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $55,000 - $65,000
- 25% of job descriptions advertised a maximum salary above $106,250.
- 5% of job descriptions advertised a maximum salary above $120,000.
Collaboration
75% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $55,000 - $65,000
- 25% of job descriptions advertised a maximum salary above $106,250.
- 5% of job descriptions advertised a maximum salary above $120,000.
Spark
25% jobs mention Spark as a required skill. The Median Salary Range for these jobs is $55,000 - $65,000
Attention to detail
50% jobs mention Attention to detail as a required skill. The Median Salary Range for these jobs is $52,500 - $60,000
- 25% of job descriptions advertised a maximum salary above $65,000.
Leadership
25% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000
Data Analysis
25% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000
Cross-functional Team Leadership
25% jobs mention Cross-functional Team Leadership as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Customer Data Platform (CDP), Software as a Service (SaaS) and SaaS B2B. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Customer Data Platform (CDP)
25% jobs are in Customer Data Platform (CDP) industry. The Median Salary Range for these jobs is $85,000 - $120,000
Software as a Service (SaaS)
25% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $75,000 - $80,000
SaaS B2B
25% jobs are in SaaS B2B industry. The Median Salary Range for these jobs is $55,000 - $65,000
Software and Financial Solutions
25% jobs are in Software and Financial Solutions industry. The Median Salary Range for these jobs is $50,000 - $55,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Success Engineer

Posted 19 days ago

📍 Central or Mountain timezone

🧭 Full-Time

💸 85000 - 120000 USD per year

🔍 Customer Data Platform (CDP)

Minimum of 2 years in a customer-facing role.
Experience in supporting enterprise customers is essential.
Technical background gained through experience or education.
Conversant in SQL or willingness to learn advanced topics.
Possess strong discovery and interpersonal skills.
Exhibit intellectual curiosity, high ambition, and humility.
Excellent verbal and written communication skills.
Ability to adapt to an ever-changing work environment.
Thorough understanding of the technology industry and its players.
Located in Central or Mountain timezone.

Work directly with users to ensure optimal utilization of the Hightouch platform.
Address questions via Intercom, Slack, phone, or email.
Understand and interpret API documentation and the functionality of SaaS tools.
Collaborate with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations.
Contribute to various organizational tasks and challenges as part of a startup environment.

SQL Communication Skills Collaboration Organizational skills Written communication Interpersonal skills Adaptability Customer support

Posted 19 days ago

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🔥 Associate Customer Success Manager

Posted 26 days ago

🧭 Full-Time

💸 75000.0 - 80000.0 USD per year

🔍 SaaS

🏢 Company: Blackthorn.io

1+ years of experience in Customer Success, Account Management, or customer-facing role within a SaaS environment.
An understanding of Customer Success best practices, strategies, and execution.
Exceptional communication skills, with the ability to present to and interface with all levels of an organization, from admin to C-suite.
Ability to simplify complex problems and execute solutions with precision.
Experience collaborating with cross-functional teams such as Sales, Product, Marketing, and Services.
Familiarity with the Salesforce ecosystem is essential.
Higher Education or Corporate Events experience is a plus!

Manage a portfolio of $1MM - $2MM ARR, ensuring customer satisfaction and driving product adoption to support renewals and incremental growth.
Partner with clients to streamline the onboarding process and accelerate their Time to Value.
Support customers by communicating key value metrics and ROI, helping them understand and achieve their goals.
Build and maintain relationships as a reliable partner, addressing client needs with practical solutions and tailored support under the guidance of senior team members.
Engage with stakeholders primarily at the operational level within customer organizations to gather feedback and identify opportunities for improvement and value delivery.
Assist in managing the renewal process by preparing forecasts, addressing potential churn risks, and supporting early renewal discussions.
Contribute to customer content such as success stories, simplified account plans, and brief business review summaries.
Act as a knowledgeable resource on company products and industry best practices to help clients leverage the full potential of their investment.
Collaborate internally to represent the voice of the customer, providing input to Product Management, Sales, and Marketing.
Work with the Account Executive to identify basic cross-sell or upsell opportunities that align with customer needs.
Encourage customer referrals and foster advocacy by maintaining positive customer interactions.
Coordinate with internal teams to assist in resolving customer concerns promptly and effectively.

Account Management Customer Success

Posted 26 days ago

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🔥 Customer Success Specialist (Remote- US Based)

Posted 30 days ago

📍 US

🧭 Full-Time

💸 50000 - 55000 USD per year

🔍 Software and Financial Solutions

🏢 Company: Togetherwork👥 101-250💰 Private 6 months agoSaaS Real Estate Software

Bachelor's degree or equivalent experience in a related field.
2 years of experience in customer success, support, implementations or account management roles.
Strong communication and problem-solving skills.
Ability to work collaboratively with cross-functional teams.
Familiarity with data analysis and reporting tools.
Experience with HubSpot and Monday.com is a plus.

Proactively engage with customers post-sale through app delivery and product adoption.
Work with Solutions Consultant and Configuration Specialist to deliver a quality onboarding experience.
Educate customers on core platform features, emphasizing their benefits and value.
Coach customers on optimizing workflows to maximize app usage and drive revenue.
Conduct tailored training sessions and webinars on effective platform usage.
Gather and relay customer feedback to refine configuration for maximum adoption.
Monitor and analyze customer usage patterns, identifying outreach opportunities.
Identify at-risk accounts and implement retention strategies.
Regularly update the Customer Success Lead on customer interactions and adoption rates.

Leadership Data Analysis Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration Problem Solving Customer service Attention to detail Organizational skills Time Management Written communication Multitasking

Posted 30 days ago

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🔥 Remote Customer Success Coordinator

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 55000 - 65000 USD per year

🔍 SaaS B2B

1-3 years in a customer-facing role in a SaaS B2B company.
Experience promoting customer value and analyzing customer data.
Exceptional communication skills and ability to foster positive business relationships.
Comfortable identifying client risks and handling escalations for retention.
Passion for learning new technology and ability to manage multiple tasks.

Act as the primary point of contact throughout the customer lifecycle, developing relationships with key stakeholders.
Regularly monitor platform usage and proactively contact clients whose usage dips to ensure product engagement.
Share best practices and valuable information to help clients achieve their goals.
Review client feedback for signs of churn and address issues early.
Utilize CRM for tracking key account data and facilitating onboarding and training.

Spark Communication Skills Collaboration Attention to detail

Posted about 1 month ago

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🔥 Customer Success Associate

Posted about 2 months ago

📍 Malta

🧭 Full-Time

💸 29000 - 40000 EUR per year

🔍 Sports analytics, betting and fantasy

Bachelor's Degree in Business, Data Analytics, Sports, or a similar field.
2+ years of relevant work experience in a customer experience position, ideally in a B2B company.
Strong written and verbal communications/presentation skills.
Ability to comprehend client inquiries and convey solutions on the fly.
Understanding of sports betting and fluency in sports betting odds.
Passion and knowledge of the NBA, NFL, MLB, NHL, and NCAA Basketball + Football.
Results-driven work ethic – focused on improving processes and results.
Availability to work flexible schedules, including nights, weekends and/or holidays.

Establish yourself as an expert and communicator of Swish's products and services.
Manage day-to-day inbound client inquiries over Slack, email and video conferencing.
Identify customer pain points and proactively reach out with solutions for clients.
Communicate relevant inquiries and tasks with Swish Trading, Product, Engineering and Data Science teams.

Data Analysis Communication Skills Analytical Skills Collaboration Problem Solving Presentation skills Written communication Verbal communication

Posted about 2 months ago

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Customer Success Salaries

Median high-range salary for Entry Customer Success jobs:

Skills and Salary

SQL

Organizational skills

Written communication

Communication Skills

Collaboration

Spark

Attention to detail

Leadership

Data Analysis

Cross-functional Team Leadership

Industries and Salary

Customer Data Platform (CDP)

Software as a Service (SaaS)

SaaS B2B

Software and Financial Solutions

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