- Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts.
- Onboard new districts by leading their project kickoff, data integration, and training sessions.
- Assess usage, engagement, and outcome data to determine health and action needed at each of your districts.
- Build and maintain director and executive level relationships at each of your districts.
- Facilitate renewal process for your districts.
- Provide well-structured customer feedback to the Product Team.
- Define and document problems and challenges faced by districts.
- Keep account records and notes updated in a CRM.