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🔥 Manager, DevOps and Security
Posted about 2 hours ago

📍 Canada

🧭 Full-Time

💸 175000.0 - 200000.0 CAD per year

🔍 Software Development

🏢 Company: Procurify

  • 5+ years of DevOps, Security, DevSecOps experience, shipping and supporting enterprise grade software in AWS
  • Experience managing a team of engineers and growing leadership on the team
  • Building a product at scale on top of AWS
  • Experience running a containerized application in Kubernetes
  • Experience working with SIEM tools
  • Deep knowledge of continuous integration and deployment tools and practices using tools like CircleCI and/or ArgoCD
  • Managing a web-based SaaS application collaboratively with application engineering teams
  • Experience with developing and managing infrastructure as code with Terraform
  • Expert knowledge of monitoring stacks like EFK, Grafana/ Prometheus
  • Experience working in a highly secure environment with compliance requirements such as SOC 2 or ISO27001
  • Strong communication and consensus building skills
  • Demonstrated track record of leaving every team and process better than you found it
  • Managing 4-8 DevOps, Security, and Site Reliability Engineers.
  • Working on a world-class tech stack that will support the company’s growth
  • Working with engineering teams to shift security left in the software development cycle and helping us create security-as-code.
  • Growing a culture of security-first thinking and helping grow security leadership across the organization
  • Managing our security incident response team to ensure prompt and thorough responses for ourselves and our customers
  • Operating our Security information and event management system to manage threats to Procurify
  • Collaborating with leadership roles across our engineering organization to support DevSecOps best practices and to enable those teams to own their own infrastructure. We use Terraform Cloud to help facilitate this for our teams.
  • Joining annual hackathons and immersing yourself in all things fintech innovation.
  • Rotating between projects and committing to continuous learning with our lean kanban processes.
  • Helping your team build relationships across functions with Development, Product, Operations, Support and other teams to ensure Procurify's continuing success.
  • Articulate and quantify cybersecurity risks through comprehensive metrics, ensuring effective communication to leadership for informed decision-making.

AWSPythonAWS EKSBashKibanaKubernetesREST APICI/CDLinuxDevOpsTerraformComplianceJSONAnsible

Posted about 2 hours ago
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🔥 Customer Support Technical Representative
Posted about 14 hours ago

📍 Netherlands

🔍 SaaS

  • 2+ years of experience in a customer-facing technical role or similar, ideally supporting IDaaS/IAM, cloud platforms, SIEM, or developer workflows in the SaaS space.
  • Strong problem-solving skills and the ability to clearly communicate technical concepts to diverse audiences with attention to detail.
  • Comfort providing support via phone, email and remote support sessions.
  • Proven ability to troubleshoot authentication protocols, including, OpenID Connect, and OAuth 2.0, as well as identity and directory services such as Microsoft Entra ID, Okta, Google Workspace, JumpCloud, OneLogin, Auth0, and Rippling.
  • Working proficiency with cloud platforms, including AWS, Azure, Google Cloud, and DigitalOcean, as well as containerized environments such as Docker and Kubernetes.
  • Understanding of networking fundamentals, including DNS, TCP/IP, and ports, with experience using diagnostic tools such as dig, IP lookup, and port scanning techniques.
  • Experience working with REST APIs, including parsing and filtering API responses using jq.
  • Previous experience working with SCIM, SSO and automated provisioning solutions.
  • Basic scripting experience, with familiarity in Python, Bash, or PowerShell.
  • Knowledge of SIEM platforms such as Splunk and Datadog, along with an understanding of security best practices.
  • Hands-on experience with Linux and Windows platforms, including command-line tools.
  • Basic familiarity with SSH tools, including configuring SSH agent integration and managing OS-specific SSH configurations.
  • Understanding of Conditional Access management policies and enterprise security frameworks.
  • Deliver the best-in-class customer experience that 1Password is known for, demonstrating empathy, tact and professionalism as you deliver solutions to our global customer base.
  • Diagnose, troubleshoot and deliver effective solutions through email, phone and Zoom support sessions.
  • Refine service delivery by relaying feedback, bugs and product feature requests to our internal teams and stakeholders. Proactively escalate high-impact issues and emergent trends, particularly those affecting key enterprise customers ensuring rapid resolution and cross-functional collaboration.
  • Maintain a high level of productivity by efficiently managing technical cases, prioritizing impact-driven solutions, and ensuring timely, high-quality support for customers.
  • Monitor incoming ticket volumes and escalations, triaging and escalating cases to L3 as appropriate.
  • Leverage internal technical resources to expedite issue resolution, while enhancing this shared resource by contributing novel findings and creating new documentation.
  • Collaborate closely with peers on complex cases, and take on a mentorship role for junior colleagues to support their continuing development.
  • Maintain a growth mindset, continuously expanding your technical expertise by engaging with new technologies, industry developments, and internal training opportunities.

AWSDockerPythonSQLBashCloud ComputingKibanaKubernetesAPI testingAzureREST APICI/CDLinuxMicroservicesNetworkingTroubleshootingJSONTechnical supportScriptingCustomer supportSaaS

Posted about 14 hours ago
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🔥 Sr Site Reliability Engineer (SRE)
Posted 3 days ago

📍 United States

🧭 Full-Time

💸 165000.0 - 205000.0 USD per year

🔍 Software Development

🏢 Company: Cribl👥 251-500💰 $150,000,000 Series D almost 3 years agoReal TimeBig DataInformation TechnologySoftware

  • Extensive experience with enterprise scale continuous delivery environments
  • 5+ years of experience with a DevOps or SRE job title
  • Development with JavaScript/Node.js/TypeScript in a Linux/Mac environment
  • Experience with Configuration Management Tools like Terraform (preferred) or Puppet, Chef, Ansible
  • Experience with sustainable incident response in a blameless environment
  • Knowledge of cloud platforms (prefer AWS) and container + orchestration technologies
  • Experience with APM and Observability and related tools such as, New Relic, Splunk, CloudWatch, Prometheus, Grafana/Kibana, Sentry etc.
  • Background in Linux Systems Engineering
  • Experience with Incident response related tools for instance, PagerDuty, FireHydrant, Blameless etc.
  • Engage with teams and improve service delivery and reliability across their entire lifecycle
  • Measure and monitor all production systems with an eye towards availability, latency and overall system health
  • Seek out the cause of errors and instability in our production cloud services and drive teams towards better operational excellence
  • Engage with product and platform teams to improve and evolve systems by lobbying for changes that improve reliability, resilience, and observability
  • Help Identify and drive down toil with creative innovation and automation
  • On-call responsibilities

AWSDockerNode.jsCloud ComputingJavascriptKibanaKubernetesTypeScriptGrafanaPrometheusREST APICI/CDLinuxDevOpsTerraformJSONData management

Posted 3 days ago
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🔥 DevOps Engineer (Grafana monitoring tools)
Posted 5 days ago

📍 Philippines

🏢 Company: Staff4Me

  • Proven experience with Grafana and promoting its use in a production environment
  • Strong understanding of monitoring solutions and metrics gathering
  • Familiarity with cloud platforms like AWS, Azure, or Google Cloud
  • Experience with containerization technologies like Docker and orchestration tools like Kubernetes
  • Basic knowledge of scripting languages like Bash, Python, or Go
  • Experience in managing monitoring tools and solutions (Grafana, Prometheus, ELK stack)
  • Proficient in infrastructure as code (Terraform, CloudFormation)
  • Hands-on experience with CI/CD tools (Jenkins, GitLab CI/CD, etc.)
  • Strong analytical and problem-solving skills with a focus on system reliability
  • Familiarity with Linux/Unix operating systems and networking concepts
  • Design, implement, and maintain Grafana dashboards to visualize and monitor system performance metrics
  • Collaborate with the DevOps team to manage infrastructure using tools like Terraform and Ansible
  • Analyze system performance and availability to identify areas for improvement and optimization
  • Participate in incident response by monitoring alerts and providing timely resolutions to outages and performance degradation
  • Work closely with development teams to integrate monitoring solutions into CI/CD pipelines
  • Maintain thorough documentation of monitoring configurations, processes, and troubleshooting guides

AWSDockerPythonBashElasticSearchJenkinsKibanaKubernetesGrafanaPrometheusCI/CDLinuxDevOpsTerraformAnsible

Posted 5 days ago
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🔥 Elastic Consultant - France
Posted 7 days ago

📍 France

🔍 Software Development

🏢 Company: Referral Board

  • Strong customer advocacy, relationship building, and communications skills
  • Hands-on experience and an understanding of Elasticsearch or similar distributed datastore technology
  • Experience as a Software Engineer, System Administrator, or DevOps Engineer and proficient in at least one programming language
  • Excel at working directly with customers to gather, prioritize, plan and execute solutions to customer business requirements as it relates to our technologies
  • Hands-on experience with large distributed systems from an architecture and development perspective
  • Understanding of Linux, Java and databases
  • Fluency in French and English is essential
  • Lead the delivery of Elastic solutions to drive customer success from our products
  • Solution design, development, and integration of Elastic products and services, platform architecture, and capacity planning in mission-critical environments
  • Development of demos and proof-of-concepts that highlight the value of the Elastic Stack
  • Data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale
  • Solving our customers’ most challenging data problems
  • Working closely with the Elastic engineering, product management, and support teams to identify feature enhancements
  • Engaging with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
  • Be a mentor/coach for your fellow Elastic consultants

DockerSoftware DevelopmentElasticSearchJavaKibanaKubernetesCommunication SkillsProblem SolvingRESTful APIsLinuxFluency in EnglishAnsibleData modelingScriptingData analyticsCustomer Success

Posted 7 days ago
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🔥 Production Support Engineer II- EU/UK
Posted 8 days ago

📍 UK

🔍 Card payments industry

🏢 Company: MQ Referrals Only

  • 3+ years of experience in Technical Support, Production Support, or IT Support for B2B customers, preferably experience in the card payments industry
  • Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders
  • Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision
  • Experience with ticketing systems (such as Salesforce, Jira, Confluence, etc)
  • Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
  • Comfortable working within a Linux environment
  • Intermediate SQL knowledge (relational database experience preferred)
  • Scriptwriting - Python, Ruby, Shell, etc
  • Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumLogic, Grafana, Datadog, and New Relic
  • The ability and desire to learn new technologies and tools
  • Experience in payments and/or accounting systems
  • Experience working at a high-growth company
  • Become a Marqeta product expert
  • Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
  • Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
  • Work cross-functionally to resolve issues and provide customer care
  • Provide on-call support for rotations and escalations
  • Assist in monitoring production transaction volume, functionality, capacity, and performance
  • Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
  • Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements
  • Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organization grow and improve

PythonSQLKibanaJiraActiveMQAPI testingPostgresRDBMSREST APICommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceLinuxTroubleshootingJSONScriptingCustomer supportConfluence

Posted 8 days ago
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🔥 Security Engineer
Posted 14 days ago

📍 Canada

🔍 Software Development

🏢 Company: Platform.sh👥 251-500💰 $140,000,000 Series D over 2 years agoInternetOpen SourcePaaSCloud ManagementSoftware

  • 5+ years of experience in security engineering or a related field, with deep knowledge of cloud security, security architecture, and secure development practices.
  • Hands-on experience with security tools for vulnerability management, threat detection, and incident response. Strong command of Linux systems, including kernel, core utilities, terminal, and shell scripting.
  • Proficiency in programming or scripting languages to automate security operations and improve security workflows.
  • Experience working with audit, compliance, and governance teams to support regulatory requirements.including ISO 27001, PCI-DSS, and SOC 2, ensuring security best practices are followed.
  • A proactive approach to security challenges, with the ability to assess risks, identify vulnerabilities, and propose effective solutions.
  • Strong communication skills to articulate security concepts to both technical and non-technical audiences, working effectively across teams.
  • Ability to challenge the status quo, think outside the box, and introduce innovative security solutions.
  • Design and implement scalable security solutions to protect our cloud-based infrastructure and services.
  • Lead security architecture reviews, conduct threat modeling, and implement security controls to reduce risk.
  • Identify, assess, and resolve vulnerabilities in our open-source stack, including LXC/Linux, from discovery to remediation.
  • Enhance detection and response capabilities, automate security monitoring, and actively contribute to our defense strategy by understanding and challenge Common Vulnerabilities and Exposures (CVE) of our infrastructure stack
  • Contribute to our active defense strategy by integrating tools to automate and enhance detection and remediation.
  • Work with engineering, product, and compliance teams to embed security into development workflows and ensure secure software delivery.
  • Participate in the on-call rotation, providing expert security support for internal teams and customer-related incidents.

AWSPythonSQLCloud ComputingCybersecurityElasticSearchKibanaKubernetesActiveMQApache KafkaCommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingRESTful APIsLinuxDevOpsTerraformComplianceJSONRisk ManagementAnsibleScripting

Posted 14 days ago
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🔥 Senior Platform Engineer
Posted 15 days ago

📍 UK, Europe

🧭 Fulltime

🔍 Software Development

🏢 Company: MUBI👥 51-100💰 $2,400,000 Series C about 14 years agoVideoVideo StreamingDigital EntertainmentFilmFilm ProductionFilm Distribution

  • 3+ years in platform, infrastructure, or SRE roles.
  • Deep experience with AWS and Kubernetes (EKS).
  • Infrastructure-as-Code (Terraform, AWS CDK, Pulumi).
  • CI/CD pipelines (Jenkins, ArgoCD) & GitOps practices.
  • Monitoring & observability tools (Prometheus, Grafana, ELK, Datadog).
  • Networking fundamentals (TCP/IP, DNS, Load Balancing, VPCs, security policies).
  • Strong Linux administration skills.
  • Good scripting & automation skills (Ruby, Bash).
  • Experience with autoscaling tools (Karpenter, HPA).
  • Multi-region AWS experience.
  • Database operations knowledge (MariaDB, PostgreSQL, query performance, backups).
  • Experience with distributed systems, event-driven architectures (RabbitMQ, Kafka, EventBridge, WebSockets, gRPC).
  • Knowledge of CDN operations, caching, and performance optimization.
  • Design, implement, and maintain EKS clusters, handling upgrades, security, and monitoring.
  • Manage AWS services (EC2, S3, RDS, VPC, Route53, CloudFront, CloudWatch, SNS, SQS, DynamoDB) with a focus on cost optimization and scalability.
  • Automate provisioning with Terraform.
  • Improve and maintain our Jenkins & ArgoCD pipelines for Kubernetes-based deployments.
  • Work with Helm, Kustomize, and GitOps practices to standardize deployments.
  • Ensure high system availability by enhancing monitoring with Prometheus, Grafana, Datadog, and ELK (Elasticsearch, Logstash, Kibana).
  • Implement monitoring-as-code, log collection, and alerting for infrastructure and applications.
  • Improve cluster networking, ingress traffic management, and security policies (RBAC, network policies, PodSecurityPolicies, vulnerability scanning).
  • Enhance disaster recovery strategies, backups, and high-availability configurations.
  • Work closely with developers to troubleshoot performance issues, optimize cloud costs, and automate processes.
  • Contribute to a culture of reliability, making complex infrastructure easy to use for engineers.

AWSAWS EKSBashElasticSearchGitJenkinsKafkaKibanaKubernetesRabbitmqRubyGrafanaPrometheusCI/CDRESTful APIsLinuxTerraformScripting

Posted 15 days ago
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🔥 NOC Engineer 2
Posted 19 days ago

📍 Colombia

🧭 Full-Time

🔍 Telecommunications

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoMessagingSMSMobile AppsEnterprise SoftwareSoftware

  • 2+ years of relevant experience working in a Network Operations Center (NOC), Customer Support, or Routing role at a network operator, telecommunications provider, or a company providing communication services.
  • Hands-on experience in at least one of the following communication technologies: SMS/MMS (SMPP, SS7) Voice (VoIP, SIP, RTP)
  • Solid understanding of fundamental IP networking principles.
  • Excellent written and verbal communication skills, with the ability to clearly articulate technical issues to both technical and non-technical audiences.
  • Proficiency in written and spoken English.
  • Investigate and troubleshoot SMS/MMS, Voice, and Identity alerts related to network traffic anomalies.
  • Own, manage, and coordinate service impacting incidents with international carriers, providers, and internal teams from initial detection to resolution.
  • Analyze maintenance notifications received from carriers and providers, assessing potential service impact and communicating planned downtime, risks, and mitigation strategies.
  • Develop and implement small-scale projects to enhance team-internal documentation, processes, and workflows, including automation of repetitive tasks and creation of knowledge base articles.

Data AnalysisKibanaJiraScripting

Posted 19 days ago
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🔥 Senior Production Support Engineer - EU/UK
Posted 20 days ago

📍 UK

🧭 Full-Time

🔍 Card payments

🏢 Company: Marqeta👥 1001-5000💰 Post-IPO Equity almost 4 years ago🫂 Last layoff almost 2 years agoCryptocurrencyDebit CardsCredit CardsPaymentsFinTech

  • Experience in the card payments industry is critical for success in this role, and we strongly prefer an understanding of Visa and Mastercard transaction flows, 3DS, PSD2, and Tokenization will be helpful.
  • Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy and also be able to converse with both internal and external technical and non-technical stakeholders.
  • Enjoy working in a team environment.
  • 4+ years of experience in technical support, production support, or IT support for B2B customers.
  • Committed, flexible, and with demonstrated ability to maintain high levels of productivity with minimal supervision.
  • Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
  • Comfortable working within a Linux environment.
  • Intermediate SQL knowledge (MySQL or Postgres experience preferred)
  • Scriptwriting - Python, Ruby, Shell, etc.
  • Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumLogic, Grafana, Datadog, and New Relic.
  • Configure environments and controls.
  • Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors.
  • Provide high-quality support to our customers.
  • Become a Marqeta product expert.
  • Assist in monitoring production transaction volume, functionality, capacity, and performance.
  • Assist in responding to alerts, data, and trends that have a customer impact.
  • Coordinate and execute internal projects to better improve the support process.
  • Be proactive in monitoring, optimising issuer resolution, and implementing corrective action planning.
  • Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support-related issues and improvements.
  • Provide on-call support for rotations and escalations.
  • Advise onboarding customers on a technical solution to meet their business needs, balancing best practices, regulatory limitations, and an evolving platform.
  • Provide feedback to product, engineering, design, and info dev teams to improve outputs based on customer experience.
  • Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organisation grow and improve.

SQLKibanaMySQLAPI testingPostgresCommunication SkillsCustomer serviceRESTful APIsLinuxTroubleshootingJSONTechnical supportScriptingCustomer support

Posted 20 days ago
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