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Remote IT Jobs
Problem Solving
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πŸ“ North America

🧭 Full-Time

πŸ” SaaS

🏒 Company: AshbyπŸ‘₯ 51-100πŸ’° $30,000,000 Series C 9 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
  • You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
  • You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.
  • Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
  • Shape how we serve our Enterprise segment.
  • Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

LeadershipData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipProduct AnalyticsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringCoachingExcellent communication skillsAccount ManagementTeamworkEmpathyActive listeningRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaSBudget management

Posted about 1 hour ago
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πŸ“ California, United States

πŸ’Έ 18.0 - 20.0 USD per hour

πŸ” Healthcare

🏒 Company: Ride HealthπŸ‘₯ 11-50πŸ’° $10,882,971 4 months agoTransportationHealth Care

  • High school diploma, GED or equivalent.
  • Experience in dispatch highly preferred or relevant work experience.
  • Experience with Non-Emergency Medical Transportation strongly preferred.
  • Working knowledge of GPS-enabled fleets preferred
  • Fluency with standard business tools such as Microsoft Office, Google Apps, and software-based telephone systems, as well as proficient keyboarding and mouse skills.
  • Ability to multitask; excellent time management skills.
  • Excellent communication skills.
  • Ability to solve problems and make decisions.
  • Candidates must have internet speed of 10 mbps and ability to hard-wire in via ethernet as needed
  • Import data into our trip management software via electronic API connection or via importing .csv documents
  • Arrange transportation for clients by managing assigned runs and special assignments.
  • Monitor traffic, on time performance ,and avoid delays.
  • Provide feedback and information immediately to the ride success team and management regarding issues with route or passengers.
  • Utilize trip management software alongside our internal platform effectively and ensure accuracy.
  • Observe all state and federal mandatory safety regulations and Ride Health specific policies.
  • Report all citations and incidents, and complete all required forms in a timely manner.
  • React professionally at all times, especially in emergency situations.
  • Attend and participate in all department meetings and training.
  • Maintain punctual and regular attendance.
  • Maintain HIPAA compliance and confidentiality of information regarding all passengers.
  • Perform responsibilities in an ethical and professional manner.
  • Perform other duties as assigned.

Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeTime ManagementData entry

Posted about 1 hour ago
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πŸ“ United Kingdom, other parts of the UK, internationally

🧭 Contract

🏒 Company: Global CanopyπŸ‘₯ 11-50Sustainability

  • Deep knowledge of earth observation (EO) datasets and tools
  • Track record in design of algorithms to analyse satellite data
  • Strong writing skills with a track record of successfully delivering projects
  • Pilot design
  • Research, analysis and measurement of supply sheds
  • Drafting and publication of final output

PythonSQLData AnalysisImage ProcessingProject CoordinationAlgorithmsCommunication SkillsAnalytical SkillsProblem SolvingRESTful APIsWritten communicationResearchData visualizationData modelingData management

Posted about 2 hours ago
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πŸ“ United States

🧭 Part-Time

πŸ” Finance

🏒 Company: Juna Financial

  • Must live in the US
  • Minimum of an associate degree in accounting or business
  • Minimum of 2 years of General Ledger accounting experience
  • Strong financial analytical skills
  • Aptitude to learn and adopt new technology
  • Successful at working independently and as part of a team
  • Ability to manage multiple clients and responsibilities
  • Proficiency with Excel is a must
  • Experience with QuickBooks Online, BILL, Gusto and Ramp is a plus
  • A dedicated office space with a reliable, high-speed internet connection
  • Exceed client expectations by providing next level accounting services.
  • Perform full cycle cash and accrual basis accounting including managing a/r, a/p, payroll and monthly close.
  • Utilize cloud-based technologies such as QBO, BILL, Gusto, Ramp and Keeper.app
  • Assist with onboarding new clients and account cleanup.
  • Tackle challenging tasks such as creating and maintaining complex revenue recognition schedules and reconciliations.
  • Stay updated on the latest developments in accounting technology.
  • Participate in team and one-on-one meetings and training sessions.

Cloud ComputingFinancial ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceRESTful APIsAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteExcellent communication skillsAdaptabilityMS OfficeTeamworkClient relationship managementBudgetingFinancial analysisBookkeeping

Posted about 2 hours ago
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πŸ“ United States

πŸ’Έ 138000.0 - 165000.0 USD per year

  • Deep understanding of the evolving media landscape
  • Understanding of consumer behavior patterns
  • Knowledge of full funnel measurement and emerging/innovative platforms
  • Develop innovative, brand forward, cross-channel media strategies
  • Connect brands with their target audiences while addressing full-funnel business objectives
  • Craft compelling narratives that drive measurable outcomes across the full consumer journey

LeadershipAdobe Creative SuiteData AnalysisFull Stack DevelopmentGoogle AnalyticsCross-functional Team LeadershipStrategic ManagementCommunication SkillsAnalytical SkillsProblem SolvingSEORESTful APIsNegotiationPresentation skillsTeamworkClient relationship managementData visualizationMarketingStrategic thinkingDigital MarketingFinancial analysisBudget managementA/B testing

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software as a Service (SaaS)

🏒 Company: FieldguideπŸ‘₯ 101-250πŸ’° $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • 1 - 3 years of customer support experience, ideally gained within an Enterprise Software as a Service (SaaS) company, demonstrating a commitment to delivering exceptional service and support.
  • You are a team player, and you are mission-first.
  • Hands-on experience in a high-growth startup.
  • Strong communication and problem-solving skills are essential, with a focus on effectively assisting and advising customers through complex issues.
  • Bias towards action.
  • Build trust with customers.
  • Respond quickly and accurately to client requests for assistance, always with a positive attitude.
  • Provide technical support: Offer prompt and efficient assistance to resolve technical issues related to Fieldguide's platform. Troubleshoot problems via email, phone, or chat, ensuring a quick resolution of any software problems, login issues, or user errors.
  • Enhance user experience: Guide customers through the features and functionalities of the Fieldguide platform. Provide tips and best practices for optimal use, ensuring customers can leverage the software to its fullest potential.
  • Advocate for the customer: Be the link between the customer and Fieldguide’s Engineering, Product, Design team. Be aware of and communicate customer needs internally to help shape the product roadmap. Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
  • Bolster onboarding and retention: Assist in customer database setup and template creation to ensure a world-class client experience.
  • Maintain knowledge base: Contribute to and update the online help resources, FAQs, and support documentation, ensuring they are current and comprehensive for user self-service.

API testingREST APICommunication SkillsProblem SolvingEmpathyTroubleshootingActive listeningClient relationship managementTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted about 4 hours ago
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πŸ”₯ Email Developer
Posted about 4 hours ago

πŸ“ Mexico

🧭 Full-Time

πŸ’Έ 3000.0 - 4000.0 USD per month

πŸ” Digital Marketing

🏒 Company: AgentπŸ‘₯ 1-35ConsultingFinancial ServicesRetirementLife InsuranceInsurance

  • 3+ years of proven experience in front-end development, with a strong focus on HTML email development and marketing automation.
  • Expert-level proficiency in HTML, CSS, and JavaScript.
  • Solid understanding of responsive design principles, email marketing best practices, and cross-browser compatibility.
  • Familiarity with API integrations (REST), Zapier or Salesforce.com, and CRM integrations.
  • Knowledge of Google Tag Manager and Google Analytics.
  • Strong critical thinking and problem-solving skills.
  • Demonstrated creativity and ability to generate innovative solutions.
  • Excellent attention to detail and a commitment to quality.
  • Ability to work independently and collaboratively within a remote team environment.
  • Excellent communication and interpersonal skills.
  • Proficiency in English.
  • Design, develop, and rigorously test HTML emails, PURLs (front-end and back-end), and other digital marketing assets.
  • Engineer solutions within our marketing automation platform (MindFire), leveraging HTML, CSS, JavaScript, for both front-end design and back-end functionality.
  • Optimize cross-browser and cross-device compatibility for seamless user experiences
  • Become an expert on the MindFire marketing automation platform, building complex campaign workflows and automations.
  • Collaborate closely with the team to translate design concepts and marketing strategies into functional and engaging HTML code.
  • Integrate data from various back-end services and databases using Zapier, the MindFire platform, API integrations (REST), and potentially custom code for 3rd party systems.
  • Conduct thorough testing to identify and resolve rendering issues, bugs, and technical challenges, ensuring high-quality deliverables.
  • Stay up-to-date with the latest HTML, CSS, JavaScript, email marketing best practices, and emerging technologies.
  • Proactively troubleshoot and resolve technical issues related to email deliverability, rendering, marketing automation functionality, and integrations.
  • Collaborate with cross-functional teams to ensure smooth project execution.

Frontend DevelopmentHTMLCSSJavascriptGoogle AnalyticsAPI testingREST APICommunication SkillsProblem SolvingAgile methodologiesAttention to detailWritten communicationJSONData entryMarketingCRMEnglish communication

Posted about 4 hours ago
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πŸ“ UK

πŸ” Software Development

🏒 Company: NetEase Games

  • 7+ years of professional software development experience, working on multi-discipline teams.
  • 5+ years of working with game platforms and platform APIs and tools OR 2+ years of Unreal 4+ experience.
  • Experience shipping cross-platform or cross-console generation games.
  • Strong interpersonal skills: the abilities to communicate positively and effectively, and to take constructive feedback on work well. Self-motivated, can-do attitude, quick learner and problem solver.
  • Passionate about optimal game performance and facilitating efficient team workflows.
  • Computer science degree.
  • Be the goto engineer for all technical aspects of game development for game platforms.
  • Ensure memory, performance, and other core systems are working at optimal quality.
  • Implement or facilitate any platform specific features, and coordinate with other engineers and teams as necessary for any TCR’s and TRC’s.
  • Work with the art and design teams and engine teams to set memory and performance budgets for game platforms and ensure there are easy to use and visible tools for tracking, including automation.
  • Coordinate with game and engine feature teams to ensure correct platform API integrations are in place.
  • Communicate, collaborate, and coordinate with other members of the engineering team using Slack, code reviews, design reviews, bugs, and video calls.

Software DevelopmentGame DesignGame DevelopmentC++Cross-functional Team LeadershipAlgorithmsData StructuresUnreal engineCI/CDProblem SolvingRESTful APIsScriptingSoftware EngineeringDebugging

Posted about 4 hours ago
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πŸ”₯ Agency Engagement Manager
Posted about 5 hours ago

πŸ“ New York, NY, or Remote

🧭 Full-Time

πŸ’Έ 70000.0 - 120000.0 USD per year

πŸ” Insurance

🏒 Company: SemseeπŸ‘₯ 11-50πŸ’° Series B about 3 years agoFinancial ServicesInsuranceCommercial InsuranceSoftware

  • 5+ years of related insurance experience, preferably at least partially at an insurtech
  • Excellent written and verbal communication skills
  • Proven ability to work remotely and seamlessly with multiple internal teams
  • Underwriting experience preferred
  • Be a main point of contact for agents as they quote small commercial risks, including difficult-to-place niche or specialty business as well as accessing the E&S market.
  • Build and nurture strong relationships with insurance brokers, agents, and other key stakeholders, serving as the primary point of contact and providing exceptional customer service and support.
  • Develop and implement strategic plans to effectively manage assigned agencies, identifying key growth opportunities and prioritizing initiatives to drive new business development and achieve revenue targets.
  • Become an expert on our platform and the many products available to address client inquiries and effectively communicate our value proposition. Maintain a thorough understanding of our insurance products, coverage options, underwriting guidelines, and industry regulations, effectively communicating value propositions and addressing client inquiries and concerns.
  • Collaborate closely with internal teams, including underwriting, marketing, and operations, to ensure seamless coordination and execution of sales initiatives, leveraging cross-functional expertise to deliver comprehensive solutions and exceed client expectations.

AgileBusiness DevelopmentCross-functional Team LeadershipREST APICommunication SkillsProblem SolvingNegotiationExcellent communication skillsAccount ManagementClient relationship managementSales experienceStrategic thinkingCRM

Posted about 5 hours ago
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πŸ”₯ Senior Support Engineer
Posted about 5 hours ago

πŸ“ United States, Canada

🧭 Full-Time

πŸ” Software Development

🏒 Company: Sanity

  • Remote in the United States or Canada
  • Exceptional communication and organizational skills
  • 4+ years of technical developer support and hands-on experience using JavaScript, TypeScript, and front-end frameworks like Next.js
  • Experience debugging complex technical issues with other developers and end-users
  • Passion for helping others be successful and fulfil their potential
  • Demonstrated capacity to quickly learn new concepts and technologies
  • Self-starter who takes initiative and is energized when there is no obvious solution
  • Work closely with our Enterprise customers to resolve technical issues and answer questions
  • Troubleshoot bugs, create reusable code snippets, and produce minimal reproducible examples of issues
  • Develop standard solutions, author self-serve resources, and improve documentation where needed
  • Be the customer’s voice and use people's feedback to help improve our product
  • Support Customer Solutions and Sales teams with customer data and technical guidance in pre-sales activities
  • Build and maintain support infrastructure, tooling, and workflows
  • Take part in Sanity’s developer community rotation and help answer questions
  • Liaise between customers and internal teams during incidents and escalations
  • Continuously research best practices and learn existing and upcoming features of Sanity's content platform

Node.jsFrontend DevelopmentJavascriptTypeScriptNext.jsCommunication SkillsProblem SolvingRESTful APIsTechnical supportDebuggingCustomer support

Posted about 5 hours ago
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Whether you're looking for stable full-time employment, the flexibility of freelancing, or a part-time side gig, you'll find plenty of options on Remoote.app.

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