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πŸ“ United States of America

🏒 Company: careers_alcon

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
  • The ability to fluently read, write, understand and communicate in English
  • 2 Years of Relevant Experience
  • Perform corrective and preventive maintenance, retrofits, upgrades and system installations.
  • Establish and maintain a high level of customer satisfaction.
  • Promptly address customer concerns, quality assurance and medical safety issues.
  • Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams.
  • Maintain all administrative responsibilities in a timely and accurate manner.
  • Assist Sales, Clinical and In-house teams including other Field Engineers as needed.
  • Manage inventory, keep accurate records, and promptly return unused and failed parts.
  • Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory.

SQLActiveMQCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsLinuxAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationInterpersonal skillsAdaptabilityFluency in EnglishReportingTroubleshootingTechnical supportCRMEnglish communication

Posted about 8 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 90000.0 - 125000.0 USD per year

πŸ” Industrial Manufacturing

🏒 Company: careers

  • 5+ years in outside sales (Conveyance Sales preferred)
  • Strong mechanical aptitude and proven ability to adapt to shifting priorities
  • Excellent verbal and written communication skills to engage with employees and customers at all levels
  • Proficient in Word, Excel, Outlook, and PowerPoint
  • Act as an advocate for customers by providing flawless communication between customer base and Regal Rexnord Sales and Product Management teams
  • Capture customer expectations and communicating them clearly to Sales and Product Management teams
  • Educate and train all customers on the features, benefits and ROI of Regal Rexnord Products and Services
  • Identify and foster new accounts, including OEM’s, end users, and integrators
  • Become a trusted technical resource for accounts
  • Successfully respond to ongoing questions and make it easy to do business with Regal Rexnord
  • Be technically proficient in the knowledge and application of all Regal Rexnord products in served markets
  • Provide support to trade shows and distributor open houses as necessary
  • Learn current market share, visibility of products in market, and educate customers
  • Employ technical sales expertise to package Regal Rexnord solutions based on overall value, performance, and lowest cost of ownership versus purchase price
  • Develop relationships with distributors as appropriate to increase sales and market share
  • Manage time effectively for territory planning, account development, and follow-up
  • Use entrepreneurial skills in targeting the right accounts at the right time and leveraging available resources to maximize effectiveness

LeadershipCommunication SkillsProblem SolvingCustomer serviceWritten communicationExcellent communication skillsAccount ManagementTeamworkVerbal communicationTrainingClient relationship managementSales experienceTechnical support

Posted about 12 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ” SaaS

  • 5+ years of experience in customer onboarding, software training, or a related field.
  • 2+ years of experience working for a SaaS company or within a very technical environment.
  • Strong technical aptitude with the ability to understand and explain complex software features.
  • Experience working within construction technology or the construction industry is an absolute plus.
  • Excellent verbal/written communication and presentation skills.
  • Familiarity with Salesforce and Help Scout is strongly preferred.
  • Organized and detail-oriented, with the ability to manage multiple customer onboarding projects and processes simultaneously
  • A self-motivated and adaptable person with a strong service orientation and a β€œdo what it takes” attitude.
  • A bachelor’s degree is required or equivalent.
  • Passion for working in a high-growth, entrepreneurial environment, with the ability to demonstrate personal commitment and drive to set and exceed high standards.
  • Bilingual in English/Spanish is a plus.
  • Acts as the primary point of contact for new customers during their onboarding journey.
  • Collaborates with new customers to understand their specific goals, needs, and requirements.
  • Assists new customers in setting up their accounts, configuring the software, and migrating data as needed.
  • Partners with the Field Service Team to ensure devices are fully functional and installed.
  • Provides step-by-step guidance on using the software and its features.
  • Maintains processes to manage our customer onboarding process.
  • Conducts one-on-one or group training sessions for customers to ensure they understand the software comprehensively.
  • Offers ongoing training and support as needed to address customer questions and concerns.
  • Fosters strong, positive relationships with new customers, serving as a trusted advisor.
  • Takes full ownership of customer engagement and satisfaction during the onboarding process.
  • Proactively communicates with new customers to ensure their satisfaction and address any concerns.
  • Troubleshoots and resolves customer inquiries, technical issues, and challenges that may arise during onboarding.
  • Collaborates with Technical Support and Software Development to resolve or escalate complex issues as necessary.
  • Documents and tracks customer issues, resolutions, and feedback.
  • Develops and deeply understands the Tenna platform, features, updates, and enhancements.
  • Stay current with industry trends and best practices to assist customers better.
  • Gathers and relays customer feedback to the Product and Marketing teams to drive product improvements and enhancements.
  • Share insights and suggestions for refining the onboarding process.
  • Provide user feedback to Sales, Field Service, Marketing Managers, Product Managers, and the Engineering Team.

Project ManagementSoftware DevelopmentSQLProduct ManagementSalesforceCommunication SkillsCustomer servicePresentation skillsWritten communicationRelationship buildingTrainingTroubleshootingTechnical supportCustomer supportCustomer SuccessSaaS

Posted about 13 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 160000.0 - 180000.0 USD per year

πŸ” Salesforce Engineering

🏒 Company: Mint Mobile

  • 6+ years of experience with Salesforce Admin/Developer/Architect, including at least 2 years in a managerial or lead capacity
  • Salesforce certifications such as Salesforce Certified Platform Developer II, Salesforce Certified Application Architect, or Salesforce Certified Technical Architect are highly preferred.
  • Knowledge with using/implementing Salesforce service cloud, einstein, and Agent Force functionality.
  • Manage, mentor, and develop a team of Salesforce engineers, administrators, and analysts, providing guidance on best practices, technical challenges, and career growth
  • Responsible for managing a team of Salesforce offshore developers
  • Lead the evaluation and selection of third-party Salesforce applications and tools, as needed

LeadershipProject ManagementSQLData AnalysisMySQLSalesforceJiraCross-functional Team LeadershipAPI testingCommunication SkillsCI/CDProblem SolvingAgile methodologiesRESTful APIsMentoringWritten communicationExcellent communication skillsReportingTroubleshootingTeam managementStakeholder managementTechnical supportSaaS

Posted about 15 hours ago
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πŸ”₯ Field Applications Engineer
Posted about 16 hours ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 76600.0 - 137500.0 USD per year

  • BSEE or Equivalent and 5+ years of related work experience.
  • Hardware/System Design experience and/or electromechanical experience
  • Requires in-depth knowledge and experience
  • Solves complex problems; takes a new perspective using existing solutions
  • Works independently; receives minimal guidance
  • Acts as a resource for colleagues with less experience
  • Uses best practices and knowledge of internal or external business issues to improve products/services or processes
  • Often leads the work of project teams; may formally train junior staff
  • Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment.
  • Participate as technical lead on large, complex customer engagements involving broad, system solutions and identify and drive demand creation by maximizing Arrow content on designs.
  • Partner with the sales team across pre-and post-sales activities, providing advanced technical support and consulting to promote demand creation.
  • Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
  • Provide technical leadership to the branch, customers, and suppliers shaping strategy and guiding technical direction/priorities.
  • Demonstrate an advanced understanding of the strengths and weaknesses of supplier technologies and how those technologies relate to market needs, including vertical segmentation.
  • Position Arrow's differential value proposition, supplier technologies, as well as, competitor technologies.
  • Possess a complete knowledge of products and full knowledge of entire scope of assigned lines.
  • Has sound product knowledge of Arrow's line card.
  • Attend supplier trainings.
  • Manage supplier and customer expectations by building and developing relationships with senior level decision makers, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives.
  • Deepen and broaden connections with key decision makers within suppliers and customers.
  • Attend and actively participate in strategic branch meetings and QBR.
  • Use ROI concepts for making strategic business plans and decisions.
  • Develop and drive strategic technical plans by supplier line or customer solutions.
  • Successfully create, organize and conduct engineering customer events or conference or engineering training.
  • Support design services initiatives.

LeadershipBusiness DevelopmentEmbedded SystemsC++Communication SkillsAnalytical SkillsProblem SolvingNegotiationAccount ManagementTeamworkSales experienceTechnical supportCustomer support

Posted about 16 hours ago
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πŸ“ Australia

🏒 Company: vernova_externalsite

  • Experience managing enterprise customers in Distributed Energy Resources Management Systems (DERMS).
  • Experience in Energy Utility Control Systems EMS/DMS or Asset Management Systems Geospatial Information Systems (GIS) will be considered.
  • Experience of IT software support including Kubernetes & Kafka preferred.
  • Provides account management for Premier Support and Escalated accounts.
  • Develops and drives action plans to accelerate issue resolution.
  • Maintains customer communication.
  • Advocates for the customer to ensure successful implementation and operation of GE Digital software solutions.
  • May be utilised directly on support cases where relevant.

AWSProject ManagementSQLData AnalysisKafkaKubernetesRESTful APIsAccount ManagementDigital MarketingTechnical supportCustomer Success

Posted about 17 hours ago
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πŸ”₯ Technical Project Manager
Posted about 18 hours ago

πŸ“ United States

πŸ’Έ 81600.0 - 102000.0 USD per year

🏒 Company: vernova_externalsite

  • Bachelor's degree from an accredited university or college and at least 5 years of experience (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
  • Strong oral and written communication skills.
  • Demonstrated ability to analyze and resolve problems.
  • Ability to document, plan, market, and execute programs.
  • Established project management skills.
  • Plan and implement software deployment projects at various customer work sites in the US and abroad, including the activities of staff and subcontractors
  • Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations
  • Ensure that delivered enterprise level products and services achieve highest quality and performance levels
  • Primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate
  • Proactively provide customers with product and services information and project updates
  • Identify opportunities for customers to get the best value out of GE software
  • Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets
  • Manage a network of resources (including contractors) in support of project execution.
  • Experience in overseeing data management strategies and utilizing tools (e.g., SQL, NoSQL) to manage and optimize large-scale datasets across complex projects.
  • Experience in leveraging cloud platforms (e.g., AWS, Azure) to design and manage scalable, enterprise-level solutions.
  • Knowledge of advanced analytics tools (e.g., Power BI, Tableau) to drive strategic insights and inform high-level decision-making for project success.
  • Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements. Negotiate change orders with the customers
  • Take part in the writing of reports that describe the results of a project
  • Participate in the development of proposals for projects
  • Professionally represent GE during all customer communications

AWSProject ManagementSQLCloud ComputingCross-functional Team LeadershipTableauAzureCommunication SkillsProblem SolvingWritten communicationReportingBudgetingData visualizationStakeholder managementTechnical supportData analyticsData managementCustomer Success

Posted about 18 hours ago
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πŸ“ Australia

πŸ” Software Development

🏒 Company: vernova_externalsite

  • Bachelor in Electrical Engineering/Computer Science
  • Experience managing enterprise customers in, Advanced Distribution Management Systems (ADMS) Series 6 PowerOn Advantage
  • Technical Experience of IT software support Linux, Oracle
  • Provides account management for Premier Support and Escalated accounts
  • Develop and drive action plans to accelerate issue resolution, maintain customer communication, and advocate for the customer to ensure successful implementation and operation of GE Digital software solutions
  • Serve as best practice/quality resource

SQLOracleLinuxAccount ManagementTechnical supportCustomer Success

Posted about 18 hours ago
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πŸ“ UK

πŸ” SaaS Security

🏒 Company: AppOmniπŸ‘₯ 101-250πŸ’° Series C over 2 years agoSaaSCloud SecurityCyber SecurityCloud ManagementSoftware

  • 5+ years of experience as a security system engineer, Solutions Engineer, or systems integrator.
  • Experience working with partners is a plus
  • Working knowledge of common SaaS solutions, such as SFDC, O365, Zoom, Box, Slack, Okta, Github, ServiceNow, Workday both from a technology and a business driver standpoint.
  • Demonstrable experience in securing SaaS / cloud environments.
  • Deep understanding of API based security & compliance standards.
  • Hands-on experience working with customers, positioning, demonstrating and configuring security products during risk assessment or POV engagements.
  • Strong communication and presentation skills.
  • Strong technical qualification and closing skills.
  • Experience from companies in the enterprise security space, and experience working with and closing enterprise transactions.
  • Strong problem finding and solving skills, ability to analyze complex problems and use a systematic approach to gain quick resolution.
  • Experience understanding exploits, malware, ransomware and their creation and activation etc.
  • Technical acumen with a broad technical security and infrastructure background.
  • Programming and DevOps experience will be an added advantage
  • Experience with working with Channel partners, and understands a channel centric go to market approach
  • Provide technical expertise for AppOmni customer and partner opportunities.
  • Present AppOmni to partners and customers at all levels from technical engineering team members to C-level decision makers.
  • Provide technical demos.
  • Streamline and help customers and partners run and deliver AppOmni customer Risk Assessments and Proof-of-Value (POV) engagements.
  • Lead technical conversations about SaaS security industry trends and emerging challenges.
  • Interact locally and remotely with customers and partners in an equally persuasive manner.
  • Be the technical voice of AppOmni for all things related to SaaS security and compliance.
  • Champion SaaS security best practices and innovations.
  • Work with Product Management and Product Marketing to build requirements and product features based on feedback from customers.
  • Work with the AppOmni Customer Success team to coordinate AppOmni and customer + partner partner activities.
  • Foster relationships with AppOmni-supported SaaS security partners and vendors.
  • Provide technical AppOmni solution coverage for AppOmni and partner marketing activities.
  • Assist in the creation and maintenance of central AppOmni Demo systems and demo guides.

SQLCloud ComputingCybersecurityAPI testingCommunication SkillsRESTful APIsLinuxDevOpsPresentation skillsComplianceJSONStrong communication skillsSales experienceTechnical supportCustomer SuccessSaaS

Posted 1 day ago
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πŸ“ Australia

πŸ” Software Development

🏒 Company: vernova_externalsite

  • Bachelor in Electrical Engineering/Computer Science
  • Strong oral and written communication skills.
  • Technical experience supporting or delivering GEV ADMS Series 6 PowerOn Advantage
  • Technical Experience of IT software support Linux, Oracle
  • Provides account management for Premier Support and Escalated accounts.
  • Develops and drives action plans to accelerate issue resolution, maintain customer communication, and advocate for the customer to ensure successful implementation and operation of GE Digital software solutions.
  • May be utilised directly on support cases where relevant.
  • Developing specialised knowledge in their discipline.
  • Serves as best practice/quality resource.
  • Has awareness of latest technical developments in own area.
  • Contributes towards strategy and policy development and ensure delivery within area of responsibility.

Project ManagementOracleCommunication SkillsCustomer serviceLinuxAccount ManagementTrainingTroubleshootingTechnical supportScriptingCustomer Success

Posted 1 day ago
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