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Entry Call Center Jobs

Find remote entry call center positions. Browse through our curated list of opportunities and take the next step in your career.

Call Center
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🔥 Call Center Representative
Posted 14 days ago

📍 Tri-State Area

💸 20.0 - 23.0 USD per hour

🔍 Mental Health Services

  • Must be fully Bilingual in English and Spanish.
  • Must have 1 to 2 years of Call Center Representative experience in a fast-paced office, preferably in medical or community mental health office.
  • High School Diploma or equivalent is required.
  • Must be proficient in MS Office (Outlook, Word, and Excel).
  • Must have the ability to learn new software.
  • Possesses the personality and demeanor to work with difficult clients.
  • Must be detail-oriented and have the ability to multi-task.
  • Must be a team player and thrive under pressure in an outpatient client environment.
  • Answer all inbound calls with professionalism and customer service framework communication.
  • Follow up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed.
  • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls.
  • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance.
  • Identify and escalate emergency distress and/or client safety concerns calls.
  • Document and complete Call Center Form for data call logs.
  • Fulfill surveys/reports issued by Call Center Supervisor as needed.
  • Complete Call Center task assignments provided by management team.
  • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals.
  • Maintain confidentiality and always comply with HIPAA regulations.

Customer serviceMicrosoft OfficeMultitaskingFluency in EnglishData entry

Posted 14 days ago
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🔥 Client Support Specialist - Call Center Agent (Remote)
Posted 14 days ago

📍 United States

🧭 Full-Time

🔍 Financial Services

🏢 Company: Century Consulting Services👥 51-100ConsultingFinancial ServicesPersonal FinanceDebt Collections

  • Minimum of 1 year phone-based customer service experience
  • Expert verbal and written communication skills with ability to communicate clearly and professionally
  • Strong listening skills with careful attention to detail
  • Familiarity with Excel, proper email etiquette, and Word
  • Handle incoming requests via phone from customers and ensure that issues are resolved both promptly and thoroughly
  • Educate them on company product
  • Provide quality service in the areas of handling inquiries, troubleshooting, and account assistance
  • Enter detailed notes into our CRM system
  • Respond to email correspondence and inquiries promptly and professionally
  • Suggest ways to improve the customer experience

Microsoft ExcelAttention to detailOrganizational skillsWritten communicationEmpathyVerbal communicationTroubleshootingCRMCustomer support

Posted 14 days ago
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🔥 Home Services Call Center Agent (ServiceTitan CRM Specialist)
Posted 15 days ago

📍 United States

🧭 Full-Time

🔍 Home Services

🏢 Company: EverService👥 501-1000💰 Private over 1 year agoMarketingInformation TechnologyProfessional Services

  • 2+ years of experience in a high-volume virtual call center
  • 1+ years in a customer facing role, preferably in home services or HVAC
  • ServiceTitan, HouseCall Pro or Sera CRM experience
  • Ability to type 30 wpm with 94% accuracy
  • Conversationally collect and input caller information
  • Follow account specific instructions
  • Identify and escalate issues
  • Meet productivity goals

Customer serviceData entryCRM

Posted 15 days ago
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🔥 Member Services Agent (Call Center/ Contact Center)
Posted 23 days ago

📍 Florida, Pennsylvania, North Carolina, Kentucky, Texas, South Carolina, Georgia, Indiana, Wisconsin, Minnesota, New Hampshire, Missouri

💸 17.0 USD per hour

🔍 E-commerce

🏢 Company: RUE GILT GROUPE

  • High school diploma or equivalent.
  • Proficient in relevant computer applications and ability to maneuver multiple screens at a time.
  • 1-3 years of experience in a Contact (CALL) center environment.
  • Knowledge of customer service practices and principles.
  • Excellent data entry and typing skills.
  • Superior listening, verbal, and written communication skills.
  • Ability to handle stressful situations appropriately.
  • Provide outstanding customer support via phone and/or email.
  • Actively listen to customers to understand their needs and concerns.
  • Use critical thinking and problem-solving skills to resolve issues efficiently.
  • Maintain a high level of accuracy when handling customer inquiries and data entry.
  • Adapt to changing procedures, policies, and customer demands.
  • Demonstrate professionalism, patience, and empathy in all interactions.
  • Manage time effectively while handling multiple customer interactions.
  • Ensure consistent attendance and punctuality to support the team’s success.

Communication SkillsProblem SolvingAttention to detailWritten communicationVerbal communicationActive listeningData entryCustomer support

Posted 23 days ago
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🔥 Call Center Associate 2nd Shift
Posted about 1 month ago

🧭 Full-Time

💸 50000.0 - 60000.0 USD per year

🔍 Customer Service

Customer service experience
  • Speak directly with homeowners
  • Achieve set goals and metrics
Posted about 1 month ago
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🔥 HomeCare Sales Specialist I (Phoenix, AZ / Remote / Bilingual / Call Center Environment))
Posted about 1 month ago

📍 Phoenix, AZ, United States

💸 16.0 - 20.0 USD per hour

🔍 Healthcare

🏢 Company: FreedomCare👥 11-50FitnessHealth Care

  • 1+ year of proven sales experience.
  • Ability to multitask, set priorities, and manage time effectively.
  • Familiarity with CRM systems and practices.
  • Strong phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Genuine care for customer interests.
  • Optimistic and upbeat attitude.
  • Self-motivating, independent, and possess an entrepreneurial spirit.
  • Focused and persistent nature.
  • Analytical and empathetic.
  • Data-driven and goal-oriented.
  • Engage potential patients and caregivers who are looking for more information about the FreedomCare program.
  • Nurture interested individuals into signing up with FreedomCare.
  • Collect and validate current information needed to sign up.
  • Build sustainable relationships and engage customers by going the extra mile.
  • Seize opportunities to improve the customer experience.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Meet personal/team qualitative and quantitative targets.

Customer serviceRelationship buildingVerbal communicationActive listeningSales experienceCRM

Posted about 1 month ago
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🔥 Call Center Agent
Posted about 1 month ago

📍 South Africa

🧭 Full-Time

🔍 Call Center

🏢 Company: VirtuHire

  • Excellent verbal communication and phone etiquette.
  • Experience in handling inbound and outbound calls.
  • Ability to work with client lists and manage booking processes.
  • Goal-oriented and motivated to meet and exceed targets.
  • Handle inbound and outbound calls professionally.
  • Book appointments for specialists with leads who have expressed interest in our services.
  • Follow up with clients to confirm appointments and provide necessary information.
  • Maintain a positive customer experience through effective communication.
  • Achieve targets and earn performance-based incentives.

Communication SkillsCustomer serviceVerbal communicationActive listeningSales experienceCRM

Posted about 1 month ago
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🔥 Call Center Representative
Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 DNA Testing

  • High school diploma or equivalent preferred
  • Minimum one year experience in call center or customer service
  • Excellent verbal and written communication skills
  • Service-oriented mindset
  • Proficient computer and typing skills
  • Field 30-40 inbound and/or outbound calls per day
  • Verify callers and handle case information confidentially
  • Explain products and services professionally via phone, email, text, or chat
  • Resolve customer problems and concerns
  • Timely communication with other departments

Customer serviceTime ManagementWritten communicationExcellent communication skillsActive listeningData entry

Posted about 1 month ago
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🔥 Call Center Agents
Posted 4 months ago

📍 Athens, GA

🧭 Full-Time

🔍 Insurance

  • High school diploma or equivalent.
  • Previous experience in a customer service role preferred.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and call center software.
  • Answering incoming calls and responding to customer inquiries.
  • Making outbound calls to follow up on customer requests.
  • Providing information about products and services.
  • Resolving customer complaints and issues.
  • Documenting all interactions in the call center software.

Communication SkillsCollaborationMicrosoft ExcelCustomer serviceMicrosoft Office

Posted 4 months ago
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