Entry Call Center Jobs

Find remote entry call center positions. Browse through our curated list of opportunities and take the next step in your career.

Call Center
Entry
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πŸ“ United States

🧭 Full-Time

πŸ” Banking

🏒 Company: GTE_Financial_Career

  • High school diploma or equivalent from an accredited institution. Some college preferred.
  • Minimum 1-3 years experience or combination of education and experience.
  • Previous customer service, banking, and/or call center experience required.
  • Working knowledge of Word, Excel, and Explorer; 10 key skills.
  • Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to the U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, and Right to Financial Privacy Act, and the Bank Bribery Act.
  • Manages inbound calls and/or virtual teller sessions.
  • Resolves fundamental member inquiries about checking and savings accounts, transaction research, and balance inquiries.
  • Gather information, analyze facts, and educate members on appropriate products/services to provide a one-point resolution.
  • Ready to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude.
  • Ability to effectively present information in one-on-one and small group situations to members and other employees of the organization.
  • Demonstrate proficiency and be knowledgeable about technology with the ability to quickly learn and access products through virtual banking.
  • Adheres and remains updated on all Member Care and credit union procedures and policies.
  • Ability to learn additional tasks through training and/or knowledgebase to advance to Member Experience Advocate II.
  • Commit to achieving individual, team, and organizational goals.
  • Communicate with the leadership team on a consistent basis.
  • Engages in the team, organizational, and community initiatives.
  • Responsible for completing all required training in a timely manner.
  • Maintains current knowledge of all applicable compliance rules and regulations through assigned training.

Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeRESTful APIsActive listeningData entryComputer skillsCustomer support

Posted 3 days ago
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πŸ“ United States

🧭 Full-Time

πŸ” Banking

🏒 Company: GTE_Financial_Career

  • High school diploma or equivalent from an accredited institution.
  • Some college preferred.
  • Minimum 1-3 years experience or combination of education and experience.
  • Previous customer service, banking, and/or call center experience required.
  • Working knowledge of Word, Excel, and Explorer; 10 key skills.
  • Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to the U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, and Right to Financial Privacy Act, and the Bank Bribery Act.
  • Manages inbound calls and/or virtual teller sessions.
  • Resolves fundamental member inquiries about checking and savings accounts, transaction research, and balance inquiries.
  • Gather information, analyze facts, and educate members on appropriate products/services to provide a one-point resolution.
  • Ready to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude.
  • Ability to effectively present information in one-on-one and small group situations to members and other employees of the organization.
  • Demonstrate proficiency and be knowledgeable about technology with the ability to quickly learn and access products through virtual banking.
  • Adheres and remains updated on all Member Care and credit union procedures and policies.
  • Ability to learn additional tasks through training and/or knowledgebase to advance to Member Experience Advocate II.
  • Commit to achieving individual, team, and organizational goals.
  • Communicate with the leadership team on a consistent basis.
  • Engages in the team, organizational, and community initiatives.
  • Responsible for completing all required training in a timely manner.
  • Maintains current knowledge of all applicable compliance rules and regulations through assigned training.

Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailTime ManagementWritten communicationMultitaskingComplianceMicrosoft Office SuiteAdaptabilityVerbal communicationActive listeningComputer skillsTechnical support

Posted 11 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 18.71 - 25.27 USD per hour

πŸ” Healthcare

High School diploma or equivalent and 1 year of customer service experience required
  • Answers large volume of inbound inquiries by phone, email, and other electronic interfaces.
  • Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for University Medical Center departments and affiliate organizations.
  • Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as well as other clerical and/or administrative activities.
  • Monitors appointment schedules, systems, and resources.
  • Keeps abreast of regulations and compliance requirements and applies best practices.

Communication SkillsCustomer serviceMS OfficeTroubleshootingActive listeningData entryComputer skillsTechnical support

Posted about 2 months ago
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πŸ“ Tri-State Area

πŸ’Έ 20.0 - 23.0 USD per hour

πŸ” Mental Health Services

  • Must be fully Bilingual in English and Spanish.
  • Must have 1 to 2 years of Call Center Representative experience in a fast-paced office, preferably in medical or community mental health office.
  • High School Diploma or equivalent is required.
  • Must be proficient in MS Office (Outlook, Word, and Excel).
  • Must have the ability to learn new software.
  • Possesses the personality and demeanor to work with difficult clients.
  • Must be detail-oriented and have the ability to multi-task.
  • Must be a team player and thrive under pressure in an outpatient client environment.
  • Answer all inbound calls with professionalism and customer service framework communication.
  • Follow up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed.
  • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls.
  • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance.
  • Identify and escalate emergency distress and/or client safety concerns calls.
  • Document and complete Call Center Form for data call logs.
  • Fulfill surveys/reports issued by Call Center Supervisor as needed.
  • Complete Call Center task assignments provided by management team.
  • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals.
  • Maintain confidentiality and always comply with HIPAA regulations.

Customer serviceMicrosoft OfficeMultitaskingFluency in EnglishData entry

Posted 4 months ago
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πŸ“ Florida, Pennsylvania, North Carolina, Kentucky, Texas, South Carolina, Georgia, Indiana, Wisconsin, Minnesota, New Hampshire, Missouri

πŸ’Έ 17.0 USD per hour

πŸ” E-commerce

🏒 Company: RUE GILT GROUPE

  • High school diploma or equivalent.
  • Proficient in relevant computer applications and ability to maneuver multiple screens at a time.
  • 1-3 years of experience in a Contact (CALL) center environment.
  • Knowledge of customer service practices and principles.
  • Excellent data entry and typing skills.
  • Superior listening, verbal, and written communication skills.
  • Ability to handle stressful situations appropriately.
  • Provide outstanding customer support via phone and/or email.
  • Actively listen to customers to understand their needs and concerns.
  • Use critical thinking and problem-solving skills to resolve issues efficiently.
  • Maintain a high level of accuracy when handling customer inquiries and data entry.
  • Adapt to changing procedures, policies, and customer demands.
  • Demonstrate professionalism, patience, and empathy in all interactions.
  • Manage time effectively while handling multiple customer interactions.
  • Ensure consistent attendance and punctuality to support the team’s success.

Communication SkillsProblem SolvingAttention to detailWritten communicationVerbal communicationActive listeningData entryCustomer support

Posted 4 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 17 USD per hour

🏒 Company: G.Z.Q.S.O.πŸ‘₯ 10-50

  • Bilingual-French Canadian.
  • Must reside in Georgia.
  • Previous experience in a customer support role.
  • Strong phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multitask, and manage multiple incidents at a time.
  • Must own computer and headset.
  • High School Diploma.
  • Manage large amounts of inbound calls in a timely manner.
  • Follow communication 'FAQs scripts' when handling different topics.
  • Identify caller's needs, clarify information, and provide guidance.
  • De-escalate a caller when agitated.

Communication SkillsMultitaskingAdaptabilityActive listening

Posted 7 months ago
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πŸ”₯ Call Center Agents
Posted 7 months ago

πŸ“ Athens, GA

🧭 Full-Time

πŸ” Insurance

  • High school diploma or equivalent.
  • Previous experience in a customer service role preferred.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and call center software.
  • Answering incoming calls and responding to customer inquiries.
  • Making outbound calls to follow up on customer requests.
  • Providing information about products and services.
  • Resolving customer complaints and issues.
  • Documenting all interactions in the call center software.

Communication SkillsCollaborationMicrosoft ExcelCustomer serviceMicrosoft Office

Posted 7 months ago
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πŸ“ New Hampshire, United States

🧭 Part-Time

πŸ” Fundraising

🏒 Company: Integral Resources, LLC

  • Minimum 1 year of experience in telemarketing or phone-based sales roles.
  • Excellent communication skills, both written and verbal.
  • Must be comfortable with technology, including CRMs and Microsoft Office suite.
  • Must have a reliable internet connection and a quiet workspace to make calls.
  • Self-motivated with the ability to work independently and meet daily goals.
  • Ability to follow scripts and guidelines with attention to detail.
  • Positive attitude, flexibility, and willingness to learn and grow within the company.
  • Make outbound calls to donors to ask for donations for various non-profit organizations.
  • Provide information about the non-profit organizations you are speaking on behalf of.
  • Maintain a professional and friendly demeanor while speaking to donors.
  • Accurately record donor information and data.
  • Follow scripts and prompts to ensure that all necessary information is addressed during each call.
  • Meet daily and weekly fundraising goals.
  • Attend and engage in regular training sessions to continually improve fundraising skills.

Communication SkillsMicrosoft ExcelAttention to detail

Posted 7 months ago
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