Client Partner, Consumer Products & Services
New
T
ToptalConsumer products and retail
Anywhere in the United StatesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Resumes and communication must be submitted in English.
- Experience
- 7–10+ years of experience in enterprise client development, strategic account growth, consulting, or professional services
- Required Skills
- Artificial Intelligence
Requirements
- Hold a bachelor’s degree.
- Have 7–10+ years of experience in enterprise client development, strategic account growth, consulting, or professional services.
- Demonstrate success growing complex enterprise relationships through consultative selling and strategic account development.
- Have experience managing substantial enterprise portfolios, ideally with annualized revenue of $5M–$10M+.
- Show success originating and closing complex expansion opportunities, including technology, consulting, or managed services engagements.
- Have experience negotiating enterprise renewals, extensions, and service agreements with procurement and legal teams.
- Be able to engage credibly with C-suite executives on business strategy, operating challenges, emerging technologies, and industry trends.
- Demonstrate experience developing and executing strategic account plans, managing pipelines, forecasting, and planning account revenue.
- Show ability to expand relationships across business units, executive stakeholders, geographies, and service offerings.
- Have broad experience with consumer and retail organizations; experience in eCommerce, Traditional Retail, Mass Merchandisers, Grocery and Convenience, or Food Service is preferred.
- Have working knowledge of retail technology, including commerce platforms, order management, retail data and personalization, and emerging agentic commerce capabilities.
- Demonstrate understanding of AI and ability to connect emerging technologies to practical client business needs.
- Be able to collaborate with multidisciplinary teams to shape solutions, proposals, and complex opportunities.
- Be willing and able to travel regularly; the role requires 25–40% travel.
- Be authorized to work in the US at the time of hire.
Responsibilities
- Own commercial strategy, growth, retention, and overall commercial health for assigned enterprise client relationships.
- Develop a deep understanding of client strategies, operating models, industry dynamics, and emerging priorities.
- Identify unmet needs and create demand for expansion opportunities across client business units and functions.
- Shape commercially viable solutions with Practice Leaders, Pursuits, and Delivery teams.
- Lead renewals, extensions, agreements, pricing, negotiations, contracting, and close.
- Build executive relationships and diversify client contacts across business units, geographies, and functions.
- Develop account plans, manage expansion pipelines, and maintain accurate forecasts.
- Monitor client satisfaction, relationship strength, delivery performance, and retention risks with internal teams.
- Represent client feedback and market insights to inform Toptal’s capabilities and client experience.
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