Netomi

About Netomi

Netomi pioneers customer experience AI for enterprises, leveraging multimodal and omnichannel Sanctioned Generative AI. We serve global brands like Delta Airlines and MetLife, processing over 40,000 concurrent requests per second. Our no-code platform ensures brand-safe conversations at scale, with built-in AI governance for accuracy and privacy. From an idea in 2016 to an industry leader, we empower businesses to automate up to 80% of routine inquiries, driving efficiency and customer satisfaction. You will build and scale AI solutions that transform enterprise customer service.

How We Work

Netomi is a remote-friendly company, valuing flexibility and performance. Our job postings show many roles are fully remote, including those in India, Canada, and the US. We emphasize clear communication and accountability across our distributed teams. You will contribute to a culture that champions passion, customer focus, and teamwork, where your impact is visible. We balance strategic thinking with hands-on execution, empowering you to thrive in a dynamic, high-growth environment.

Engineering at Netomi

You will solve complex AI challenges, building and scaling agentic workflows using our no-code platform. We integrate LLM-based agents, prompt engineering, and API-driven automation to power reliable, autonomous AI. Your work will involve robust system design patterns for resilience, performance, and fault tolerance. We utilize Python, deep learning frameworks like PyTorch or TensorFlow, and modern ML orchestration tools such as LangGraph and CrewAI. You will engineer production-grade systems, contribute to advanced LLM features, and optimize solutions for real-time applications, all while upholding software engineering best practices.

Why Join Us

• Shape the future of enterprise AI with cutting-edge agentic solutions for global brands.
• Collaborate with AI leaders and receive backing from top-tier investors like Y Combinator and Index Ventures.
• Work on complex, real-world problems in NLP, LLMs, and scalable AI systems.
• Thrive in a remote-friendly, high-growth environment where your contributions have measurable impact.
• Benefit from continuous learning and development with dedicated budgets and conference opportunities.

Benefits & Perks

• Company equity and employee stock purchase plan
• 401(K) plans
• Medical, dental, and vision insurance
• Paid parental leave (3 months) and family medical leave
• Unlimited time off and remote work program
• Learning and development budget for job training and conferences
• Employee Assistance Program (EAP) for mental health