Senior Partner Operations Manager

New

This is a full-time remote position based out of the US.Full-TimeSenior

Salary$171,315 — $214,144 USD

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Job Details

Experience: 7-10 years of experience in partner operations, channel operations, or revenue operations
Required Skills: Salesforce

Have 7-10 years of experience in partner operations, channel operations, or revenue operations.
Bring deep expertise in B2B SaaS partner programs, including reseller, referral, marketplace, SI, and technology alliance models.
Have strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution.
Demonstrate the ability to design, document, and scale processes across multiple teams and regions.
Use partner data to develop insights, dashboards, and recommendations for leaders.
Have communication and stakeholder-management experience influencing across Sales, Marketing, Finance, and Legal.
Have experience with partner incentive and compensation structures such as MDF, rebates, and partner discounts.
Understand how to use conversational AI systems to support research, analysis, process documentation, reporting, and routine-work automation.

Own day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals.
Design and improve scalable partner processes for partners and internal teams.
Manage partner data and systems in Salesforce and the PRM platform, including deal registration, lead routing, and attribution.
Build and maintain dashboards and reports covering partner pipeline, bookings, and program health.
Define and track program KPIs, goals, and incentives with Partner Management, Sales, Marketing, and Finance.
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal.
Align policies, processes, and tooling while integrating the Fivetran and dbt Labs partner programs.
Run business reviews and forecasting cadences, surfacing risks, trends, and opportunities.
Document processes, policies, and playbooks and keep program guidelines current.
Mentor junior team members and collaborate on cross-functional initiatives.

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