Senior Partner Operations Manager

New

FivetranB2B SaaS

This is a full-time remote position based out of the US.Full-TimeManager

Salary$171,315 — $214,144 USD

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Job Details

Experience: 7-10 years of experience in partner operations, channel operations, or revenue operations
Required Skills: SalesforceLooker

Bring 7-10 years of experience in partner operations, channel operations, or revenue operations.
Have deep expertise in B2B SaaS partner programs, including reseller, referral, marketplace, SI, and technology alliance models.
Have strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution.
Be able to design, document, and scale processes across multiple teams and regions.
Use partner data to develop insights, dashboards, and recommendations for leaders.
Have experience influencing stakeholders across Sales, Marketing, Finance, and Legal.
Understand partner incentive and compensation structures such as MDF, rebates, and partner discounts.
Understand how to use conversational AI systems such as Claude, ChatGPT, and internal chatbots for research, analysis, documentation, and reporting.
Bonus: Have experience supporting partner programs through a merger or acquisition or integrating go-to-market organizations.
Bonus: Be familiar with cloud marketplace listings and co-sell programs such as AWS, Azure, and GCP.
Bonus: Have experience with partner enablement and certification programs.
Bonus: Have Salesforce Administrator certification or hands-on experience configuring Salesforce workflows and reports.

Run day-to-day operations for the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals.
Design and improve scalable partner processes for partners and internal teams.
Manage partner data and systems in Salesforce and the PRM platform, including deal registration, lead routing, and attribution.
Build and maintain dashboards and reports on partner pipeline, bookings, and program health.
Work with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives.
Administer MDF, rebates, and SPIFFs in coordination with Finance and Legal.
Align partner program policies, processes, and tools across Fivetran and dbt Labs.
Run partner business reviews and forecasting cadences, surfacing risks, trends, and opportunities.
Document and maintain partner processes, policies, playbooks, and program guidelines.
Mentor junior team members and collaborate on cross-functional initiatives.

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