VP of Partnerships

New
O
Ocado GroupGrocery automation
Remote, United States of AmericaFull-TimeVp
Salary not disclosed
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Job Details

Required Skills
Business DevelopmentPeople ManagementStakeholder managementAccount Management

Requirements

  • Experience in a senior leadership role, leading other leaders, within a fast-changing technology company.
  • Business management experience, such as budgeting, audits, running a business, or commercial awareness.
  • People management experience, including leading and managing others.
  • Significant experience in automation solutions.
  • Strong understanding of growth within a grocery business.
  • Excellent stakeholder, relationship-building, and networking skills.
  • Strong leadership skills and the ability to inspire confidence and deliver a compelling vision.
  • A customer-focused or product mindset.
  • Ability to make tough decisions and handle difficult situations with positivity, confidence, and pragmatism.

Responsibilities

  • Own customer relationships, account plans, and the Ocado P&L for each grocery partner.
  • Lead communications covering business development, implementation, roadmap discussions, partner success, and escalations.
  • Represent Ocado in customer leadership teams and help customers shape strategies for growth.
  • Advocate for customers internally and coordinate interactions across Ocado teams.
  • Drive profitability toward agreed revenue targets and performance metrics, and challenge internal costs.
  • Govern customer project implementation to ensure delivery within schedule and budget.
  • Set and oversee governance, project performance monitoring, ways of working, and in-life SLA performance.
  • Facilitate roadmap conversations between customers and internal teams.
  • Align local and central resources, including partner success, to customer needs.
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