Marketing Operations Specialist

New

JobgetherVeterinary services

Based in the United States (Remote)Full-TimeJunior

Salary27.64 - 35.41 USD per hour

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Job Details

Experience: At least 2 years of experience working with a CRM platform, ideally Customer.io; at least 2 years of experience with a Customer Data Platform (CDP).
Required Skills: JavascriptMicrosoft Power BIMicrosoft ExcelJSONPowerPoint

Have at least 2 years of experience working with a CRM platform; Customer.io is preferred.
Have at least 2 years of experience with a Customer Data Platform (CDP).
Bring strong problem-solving skills for investigating technical issues and data inconsistencies.
Have working knowledge of Microsoft Excel, PowerPoint, QuickBase, and Power BI.
Be able to clarify marketing needs and translate them into actionable project requirements.
Be able to collaborate with marketing and cross-functional teams.
A bachelor's degree in Marketing or a related field is preferred.
Basic knowledge of veterinary medicine as it relates to client communications is an advantage.
Familiarity with JavaScript and JSON is preferred.

Understand client mapping, communication journeys, and customer experiences across digital touchpoints.
Develop and maintain Liquid templates for dynamic, personalized email content using JSON and/or JavaScript.
Represent Marketing across business functions and coordinate cross-functional requirements.
Create and distribute email, SMS, and push notifications for veterinary hospitals through Customer.io.
Analyze client journey data to identify opportunities for improvement and implement enhancements.
Provide Customer.io data to Marketing and support reporting requirements.
Translate marketing requests into clear technical and operational requirements.
Troubleshoot technical challenges, data discrepancies, and communication workflow issues.

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