Billing Operations Specialist

New

Bask HealthSaaS, telehealth

United States. Egypt. Brazil. ArgentinaFull-TimeJunior

Salary not disclosed

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Job Details

Experience: 2+ years of experience in billing, AR, or revenue operations at a SaaS or healthcare company
Required Skills: SQLMicrosoft ExcelHIPAA

Have 2+ years of experience in billing, accounts receivable, or revenue operations at a SaaS or healthcare company.
Demonstrate the ability to pursue and close unpaid invoices.
Have experience with high-volume recurring billing, subscription changes, and charge disputes.
Be highly detail-oriented, analytical, investigative, and organized.
Be able to work cross-functionally and independently in a fast-paced remote-first startup environment.
Have clear, professional written communication skills for regular customer and internal-team emails.
Nice to have: familiarity with HIPAA-compliant systems, telehealth workflows, or B2B SaaS pricing models.
Nice to have: SQL.
Nice to have: Excel.

Monitor daily payment activity, resolve failed charges and billing issues, and follow up on past-due accounts.
Operate Stripe workflows, including configuring invoice templates, rules, and delivery schedules.
Partner with Customer Success to onboard customers with accurate billing terms and pricing.
Generate and send recurring invoices, confirm payments, and apply tax and pricing structures.
Maintain and audit Stripe and internal CRM data for billing accuracy.
Resolve customer disputes, subscription edge cases, charge errors, and billing escalations.
Support billing automation, Stripe tooling, documentation, and compliance workflows.
Support revenue recognition and monthly reporting for Finance.
Collaborate with Product and Engineering on billing events and subscription logic.
Ensure billing and payment processes comply with HIPAA, PCI, and other regulatory standards.

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