Portuguese (Brazil) Content Operations Specialist
New
W
Welo DataDigital content
Remote in the US, Monday to Friday, 9:00 am – 5:30 pm PSTFull-Time
Salary23 USD per hour
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Job Details
- Languages
- Native-level or fully bilingual fluency (spoken and written) in Portuguese and English.
- Required Skills
- Content creationMicrosoft ExcelPowerPoint
Requirements
- Have native-level or fully bilingual fluency in spoken and written Portuguese and English.
- Have strong native-language skills and cultural awareness of the relevant country or region.
- Be able to work from home in a secure environment.
- Be proficient with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
- Be able to navigate networks and websites using different browsers.
- Be willing to work with content that may be sensitive or offensive in nature.
- Demonstrate strong organization, attention to detail, and commitment to quality.
- Have strong problem-solving, time-management, and prioritization skills.
- Be familiar with a Plan–Do–Check–Act approach to tasks and workflows.
- Be self-motivated, accountable, and comfortable handling repetitive tasks.
Responsibilities
- Execute and optimize daily and advanced curation tasks across written publications and audio content.
- Write and report relevant bugs and errors through internal database systems.
- Manage escalations related to metadata, content integrity, and platform quality.
- Prioritize tasks and issues quickly and efficiently.
- Balance workloads across a distributed team to ensure coverage.
- Develop and maintain standard operating procedures, workflow guides, and training materials.
- Identify process gaps and implement improvements to increase efficiency and reduce error rates.
- Adhere to project-specific quality standards defined by client guidelines.
- Complete assigned tasks accurately and within established timelines.
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