Hindi Content Specialist
New
W
WelocalizeContent curation
Location: USA (Remote), PSTContract
Salary23 USD per hour
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Job Details
- Languages
- Native level or fully bilingual fluency (spoken and written) in the Hindi language
- Required Skills
- Content creationMicrosoft ExcelMS OfficeProblem SolvingAttention to detailTime ManagementPowerPoint
Requirements
- Have native-level or fully bilingual spoken and written fluency in Hindi.
- Have strong cultural awareness of the Indian market or markets.
- Demonstrate exceptional attention to detail and ability to follow step-by-step procedures and quality standards.
- Use basic problem-solving skills to identify issues, gather evidence, and follow escalation paths.
- Manage time effectively and consistently meet productivity and quality expectations.
- Be comfortable working with multiple tools and web platforms and learning new systems quickly.
- Be proficient with MS Office, including Outlook, Word, Excel, and PowerPoint, and with web browsers.
- Be comfortable with possible exposure to content that some may find sensitive or offensive.
Responsibilities
- Curate written publications and audio content using established SOPs, checklists, and client guidelines.
- Validate content and metadata for completeness, consistency, and basic accuracy, and make guideline-covered corrections.
- Document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
- Escalate unclear, high-impact, or out-of-policy issues to the Team Lead or SME with context and supporting evidence.
- Manage assigned queues to meet throughput expectations and turnaround times or SLA requirements.
- Follow information security, confidentiality, and secure work environment requirements where applicable.
- Participate in team meetings, calibration sessions, and required training, and incorporate feedback.
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