Supplemental Claims Recovery & Analysis Specialist

New

Carrington Mortgage ServicesMortgage servicing

Source API remote eligibility restrictions: United StatesFull-TimeJunior

Salary19.5 - 21.5 USD per hour

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Job Details

Experience: One (1) to Two (2) years of mortgage servicing default experience; One (1) or more years’ LoanServ experience for all default related workstations.
Required Skills: Microsoft Excel

Have a high school diploma; an associate or bachelor's degree in a related or other field is preferred.
Have one to two years of mortgage servicing default experience.
Have at least one year of LoanServ experience for all default-related workstations.
Bring a moderate accounting background and the ability to complete financial reconciliations.
Have a background in financial and loss analysis, including determining whether funds or advances due CMS have been recovered.
Have strong knowledge of default servicing processes, including Loss Mitigation, Bankruptcy, Foreclosure, Conveyance, and Claims.
Know mortgage servicing state, federal, and agency guidelines and timelines.
Have strong computer skills with MS Word and Excel.
Demonstrate comprehensive writing skills, including punctuation, grammar, organization, and formatting.
Be able to substantiate facts and document them properly.
Manage multiple tasks under pressure and changing priorities, identify urgent matters, and escalate them appropriately.
FHA, VA, USDA, and PMI claims experience is preferred.

Reconcile loan advances after GSE or Government Mortgage Insured expense claims are paid.
Complete daily loan reconciliations and determine avoidable or unavoidable financial losses.
Prepare Claims Recovery & Analysis Posting Tickets and Claims Cash Posting Tickets when applicable.
Verify that claim proceeds, short sale proceeds, and third-party foreclosure sale proceeds are accurately credited.
Prepare and file GSE or Government Mortgage Insured Supplemental Claims according to insurer guidelines and requirements.
Validate the accuracy of reconciliations for recovered and unrecovered advances.
Respond to and make corrections identified during the Quality Review Process within 24 hours.
Analyze data, document decision rationales, and provide evidentiary support in written summaries.
Recommend process improvements and escalate failures to comply with investor, insurer, or CMS guidelines.
Image applicable supplemental claim documents and stay current on relevant guidelines, industry standards, and client expectations.

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