Systems Engineer - Patch Management
New
H
HumanaIT infrastructure
Source API remote eligibility restrictions: United StatesFull-TimeMiddle
Salary$80,900 - $110,300 per year
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Job Details
- Experience
- 3+ years of experience in systems administration, infrastructure operations, patch management, or a related technical role.
- Required Skills
- BashLinuxAnsibleServiceNow
Requirements
- Have 3+ years of experience in systems administration, infrastructure operations, patch management, or a related technical role.
- Have hands-on experience supporting Windows Server and/or Linux environments.
- Have enterprise patch management experience with Microsoft MECM/SCCM.
- Have experience with Ansible and PowerShell and/or Bash.
- Be able to troubleshoot operating system patching, deployment, and remediation failures.
- Understand vulnerability management, security remediation, CVEs, and patch compliance concepts.
- Have working knowledge of Active Directory, DNS, networking, server infrastructure, and virtualization technologies.
- Have experience working within formal change management and production support processes.
- Be able to analyze patch compliance data, prioritize remediation, and drive issues to resolution.
- Be able to work independently on Level 2 incidents and remediation activities and escalate complex issues appropriately.
- Qualifying experience with vulnerability platforms such as Qualys or ServiceNow, infrastructure automation, or large-scale enterprise environments is preferred.
Responsibilities
- Execute scheduled patching for Windows and Linux servers and workstations across development, test, and production environments.
- Deploy operating system and security updates using MECM/SCCM, Ansible, PowerShell, Bash, and related automation tools.
- Monitor patch deployments and validate successful installation after scheduled maintenance windows.
- Maintain patching groups, deployment schedules, maintenance windows, and device targeting.
- Support accelerated patching and remediation of critical and internet-facing vulnerabilities.
- Track patch compliance and remediation progress against SLAs, security requirements, and compliance targets.
- Troubleshoot patching and deployment failures, perform manual remediation when needed, and validate system health and compliance.
- Report patching status, exceptions, failures, and remediation progress.
- Develop and support automation and identify opportunities to reduce manual patching and recurring failures.
- Maintain patching documentation, operational runbooks, troubleshooting procedures, and knowledge articles.
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