Systems Engineer - Monitoring & Operations
New
J
JobgetherEnterprise IT infrastructure
Fully remote working arrangement, with the flexibility to work from any U.S. state.Full-TimeMiddle
Salary63,300 - 129,700 USD per year
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Job Details
- Experience
- At least 3 years of experience supporting enterprise systems, IT infrastructure, or network operations.
- Required Skills
- Microsoft AzureLinuxDatadog
Requirements
- Bachelor's degree in Information Technology, Computer Science, Systems Engineering, Cybersecurity, or a related field; an equivalent combination of education and professional experience may also be considered.
- At least 3 years of experience supporting enterprise systems, IT infrastructure, or network operations.
- Demonstrated experience monitoring production environments, identifying system issues, and responding to operational incidents.
- Practical experience reviewing and analyzing system logs and troubleshooting infrastructure-related problems.
- Knowledge of Windows and Linux operating systems, including administration and monitoring fundamentals.
- Experience with monitoring and observability platforms such as Splunk, SolarWinds, Datadog, Dynatrace, Azure Monitor, Nagios, Grafana, or Prometheus.
- Familiarity with log aggregation, event management, and analysis tools.
- Understanding of networking fundamentals, including DNS, TCP/IP, routing, and firewalls.
- Familiarity with cloud computing environments and services, particularly Microsoft Azure, AWS, or Google Cloud.
- Knowledge of ITIL principles and service management practices, especially Incident, Problem, and Change Management.
- Basic scripting and automation capabilities using PowerShell, Python, or Bash.
- Strong analytical and troubleshooting skills, attention to detail, and ability to prioritize tasks in a fast-paced operational environment.
Responsibilities
- Monitor enterprise infrastructure, including systems, applications, servers, databases, cloud services, and network environments.
- Review dashboards, alerts, and performance metrics to identify potential issues and maintain operational readiness.
- Perform infrastructure health checks and monitor availability, reliability, capacity, and resource utilization.
- Analyze system, application, security, and network logs; investigate alerts and correlate events to identify root causes.
- Respond to infrastructure and application incidents by diagnosing issues and executing documented troubleshooting, remediation, and recovery procedures.
- Coordinate incident response with engineering, cybersecurity, networking, and application teams.
- Support routine maintenance, system validation, patching, upgrades, and infrastructure lifecycle management.
- Develop and maintain operational runbooks, procedures, inventories, incident records, and reports.
- Identify opportunities to automate monitoring and operational tasks, optimize alerts, and improve dashboards.
- Participate in root cause analysis and corrective action planning to prevent recurring incidents.
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