Lead Solutions Architect — ServiceNow & API Integration

J
JobgetherFederal healthcare
Fully remote within the United StatesFull-TimeLead
Salary not disclosed
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Job Details

Experience
At least 8 years of professional solutions architecture experience, including enterprise API design.
Required Skills
ServiceNow

Requirements

  • At least 8 years of professional solutions architecture experience, including enterprise API design.
  • Hold ServiceNow Certified System Administrator (CSA) certification.
  • Hold ServiceNow Certified Application Developer (CAD) certification.
  • Meet applicable Department of Defense (DoD) 8140 qualification requirements.
  • Bring expertise in enterprise integration architecture, API design, and secure system interoperability.
  • Be able to design and guide complex ServiceNow integrations across enterprise, clinical, and operational platforms.
  • Demonstrate the ability to establish standards, guide engineering teams, and communicate architecture decisions.
  • Demonstrate problem-solving skills to navigate technical constraints and develop practical implementation alternatives.
  • Preferred: ServiceNow Certified Implementation Specialist (CIS) certification in IT Service Management (ITSM) or Integration.
  • Preferred: Experience supporting Platform One or DoD Impact Level 5 (IL5) environments.
  • Preferred: Experience with healthcare system integrations and healthcare data exchange standards, including HL7 or FHIR.

Responsibilities

  • Lead end-to-end solutions architecture and maintain an inventory of system integrations, interfaces, and technical dependencies.
  • Design secure API integrations connecting ServiceNow with enterprise, clinical, and operational systems while preserving existing systems of record.
  • Architect ServiceNow Integration Hub spokes and integration patterns for complex enterprise and federal environments.
  • Develop integration approaches for mobile and disconnected operations, including transaction queuing, synchronization, and data reconciliation.
  • Establish engineering standards, architectural guidelines, and best practices for automation and data integration teams.
  • Provide technical direction to engineers throughout architecture, development, and implementation activities.
  • Review production releases for alignment with approved architecture, integration standards, and operational requirements.
  • Identify and resolve technical dependencies related to platform access, licensing, security, and system interoperability.
  • Develop alternatives and mitigation strategies when platform limitations or technical constraints affect implementation.
  • Lead customer interface approval activities and represent the engineering team in architecture and security review boards.
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