Lead Solutions Architect — ServiceNow & API Integration

R
RacknerFederal healthcare technology
Remote - United StatesFull-TimeLead
Salary not disclosed
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Job Details

Experience
8+ years of professional solutions architecture experience, including enterprise API design.
Required Skills
ServiceNow

Requirements

  • Have 8+ years of professional solutions architecture experience, including enterprise API design.
  • Hold ServiceNow Certified System Administrator (CSA) certification.
  • Hold ServiceNow Certified Application Developer (CAD) certification.
  • Comply with applicable DoD 8140 qualification requirements.
  • Preferred: Hold ServiceNow Certified Implementation Specialist (CIS) certification in IT Service Management (ITSM) or Integration.
  • Preferred: Have experience supporting Platform One or DoD Impact Level 5 (IL5) environments.
  • Preferred: Have experience with healthcare system integrations, including HL7 or FHIR standards.

Responsibilities

  • Lead end-to-end solutions architecture and maintain the inventory of system integrations and interfaces.
  • Design secure API integrations connecting ServiceNow with enterprise, clinical, and operational systems while preserving existing systems of record.
  • Design ServiceNow Integration Hub spokes and integration patterns for complex operational environments.
  • Develop architecture approaches for mobile and disconnected operations, including transaction queuing, synchronization, and data reconciliation.
  • Establish engineering standards and provide technical guidance to automation and data integration engineers.
  • Review production releases for alignment with approved architecture, integration standards, and operational requirements.
  • Identify and address technical dependencies involving platform access, licensing, security, and system interoperability.
  • Develop alternatives when platform limitations or technical constraints affect implementation.
  • Lead customer interface approval activities and represent the engineering team in architecture and security review boards.
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