Senior Inside Sales Representative

New
J
JobgetherSales and supply chain
Based in the United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
Significant experience in inside sales, sales operations, customer account management, or a related commercial function.
Required Skills
CRM

Requirements

  • Significant experience in inside sales, sales operations, customer account management, or a related commercial function.
  • Demonstrated ability to manage strategic customer accounts and complex sales support activities.
  • Strong understanding of supply chain management, demand planning, forecasting, inventory management, and order fulfillment.
  • Experience managing complex RFQs, quotations, pricing strategies, and supplier negotiations.
  • Experience coordinating customer programs and supply chain projects from quotation through delivery.
  • Experience handling supplier-related changes, product lifecycle updates, supply constraints, and allocation challenges.
  • Leadership and mentoring experience, including guidance, training, or day-to-day oversight of team members.
  • Customer relationship management and stakeholder communication skills.
  • Analytical and problem-solving abilities related to forecasting, demand trends, and operational performance.
  • Familiarity with ERP, CRM, and forecasting systems.
  • Organizational skills, attention to detail, and ability to manage competing priorities.
  • Ability to collaborate with Sales Leadership, Account Managers, Finance, Operations, Logistics, suppliers, and customers.

Responsibilities

  • Serve as the primary Inside Sales contact for strategic and complex customer accounts.
  • Coordinate customer requirements, suppliers, pricing strategies, and supply chain solutions for solution-selling initiatives.
  • Manage customer forecasts, demand planning, backlog reviews, inventory strategies, and supply continuity.
  • Lead complex supply chain programs and customer projects from quotation through fulfillment.
  • Manage complex RFQs, pricing negotiations, and quotation strategies with suppliers and Sales Leadership.
  • Monitor supply constraints, lead-time changes, and risks, and communicate updates to stakeholders.
  • Resolve issues across suppliers, logistics providers, operations teams, and customers.
  • Provide day-to-day guidance, coaching, workload coordination, and training for the Inside Sales team.
  • Maintain accurate quotations, pricing, orders, forecasts, and customer records across ERP, CRM, and forecasting systems.
  • Identify and implement process improvements to strengthen efficiency and customer satisfaction.
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