Sr. Deal Desk Manager

New

Mitek SystemsB2B technology, SaaS

Listing location: United States; Workplace type: Remote; Structured job location: United StatesFull-TimeManager

Salary130,000 - 150,000 USD per year

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Job Details

Experience: 4+ years of experience in Deal Desk, Commercial Operations, Revenue Operations, Sales Operations or an equivalent commercial role in a B2B technology or SaaS environment.
Required Skills: Artificial IntelligenceSalesforce

Have 4+ years of experience in Deal Desk, Commercial Operations, Revenue Operations, Sales Operations, or an equivalent commercial role in B2B technology or SaaS.
Bring AI fluency and use AI in day-to-day work to optimize tasks.
Have hands-on experience reviewing and structuring complex or non-standard deals, including pricing, discounts, products, contract duration, payment structures, and commercial terms.
Demonstrate commercial and economic judgment, including understanding of recurring-revenue mechanics, unit economics, profitability, cash flow, customer lifetime value, and commercial precedent.
Have advanced analytical and financial-modeling capability connecting deal activity and seller behavior to revenue, margin, cost, and operating outcomes.
Have working knowledge of product catalogues, pricebooks, CPQ software, approval matrices, quoting, contracting, and order-form processes.
Have strong Salesforce proficiency, particularly with opportunities, products, pricebooks, quotes, contracts, reporting, automation, and data-quality governance.
Have experience administering or optimizing a CPQ or Deal Desk platform such as DealHub, Salesforce CPQ, or an equivalent solution.
Have experience working across Sales, Finance, Legal, and Revenue Accounting to reach commercial decisions under time pressure.
Bring stakeholder management, structured problem-solving, process-design, testing, documentation, and change-management skills.

Own the Deal Desk operating model from request intake through commercial review, approval, contracting, and handoff.
Partner with Sales on complex and non-standard deals and lead cross-functional deal reviews.
Evaluate deal pricing, discounts, contract duration, payment structure, product configuration, commercial terms, and implementation requirements.
Build data models and scenario analyses to assess deal economics, pricing, and commercial outcomes.
Create Deal Desk reporting with clear metric definitions, source-of-truth logic, and data-quality controls.
Design and maintain approval matrices, commercial guardrails, and a practical commercial playbook.
Govern product catalogues, pricebooks, pricing rules, approval workflows, quote templates, and order-form processes.
Administer and optimize DealHub or an equivalent CPQ platform and maintain alignment with Salesforce and downstream systems.
Own requirements gathering, testing, release readiness, documentation, enablement, and measurement for commercial-system changes.
Automate repeatable Deal Desk and commission activities and lead cross-functional process-improvement initiatives.

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