- Own the Deal Desk operating model from request intake through commercial review, approval, contracting, and handoff.
- Partner with Sales on complex and non-standard deals and lead cross-functional deal reviews.
- Evaluate deal pricing, discounts, contract duration, payment structure, product configuration, commercial terms, and implementation requirements.
- Build data models and scenario analyses to assess deal economics, pricing, and commercial outcomes.
- Create Deal Desk reporting with clear metric definitions, source-of-truth logic, and data-quality controls.
- Design and maintain approval matrices, commercial guardrails, and a practical commercial playbook.
- Govern product catalogues, pricebooks, pricing rules, approval workflows, quote templates, and order-form processes.
- Administer and optimize DealHub or an equivalent CPQ platform and maintain alignment with Salesforce and downstream systems.
- Own requirements gathering, testing, release readiness, documentation, enablement, and measurement for commercial-system changes.
- Automate repeatable Deal Desk and commission activities and lead cross-functional process-improvement initiatives.