Account Manager - E-commerce Marketing Agency
New
H
Hustler MarketingE-commerce marketing
Workable workplace: remote; Workable locations: São Paulo, São Paulo, Brazil, Available Mondays to Fridays between 3-6 PM BCN timeContractManager
Salary not disclosed
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Job Details
- Languages
- Must be fluent in English
- Experience
- At least 12 months of experience working in a digital marketing role, together with at least 6 months of working experience in an email marketing field
- Required Skills
- Digital MarketingSlackAsanaAccount ManagementClient relationship management
Requirements
- Have at least 12 months of experience in a digital marketing role.
- Have at least 6 months of experience in email marketing.
- Demonstrate a successful track record in a leadership role, especially leading creative teams to deliver client work.
- Be familiar with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite.
- Be fluent in English, verbally and in writing.
- Be available and responsive Mondays to Fridays between 3-6 PM BCN time.
- Consistently work 30–35 hours per week, approximately 140 hours per month.
- Have a stable internet connection and a laptop or PC, and be able to attend virtual video conferences.
- Work independently while maintaining standards, meeting deadlines, and managing time effectively.
- Be responsive, accountable, adaptable, and open to giving and receiving constructive feedback.
Responsibilities
- Manage assigned client relationships and oversee the execution and performance of their marketing campaigns.
- Plan, develop, and execute email campaigns, SMS campaigns, pop-ups, and flows for assigned clients.
- Lead teams of Copywriters, Designers, and Account Managers’ Associates; brief campaigns, delegate creative work, and oversee timely delivery.
- Communicate client needs to team members and respond promptly to client requests.
- Monitor campaign results and use data to understand consumer demographics and trends and set weekly goals.
- Report on email marketing performance, including revenue, best-performing campaigns, A/B testing results, and optimization measures.
- Work with the Service Department to meet client KPIs and troubleshoot client satisfaction or campaign performance issues.
- Identify opportunities to expand client services and present targeted service offers to clients.
- Attend client meetings, Account Managers’ group calls, and training sessions.
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