Account Executive / Account Manager
New
J
JobgetherInvestment and M&A
Fully remote working arrangement for candidates based in Latin America; based in Brazil, Ability to work during Eastern Time (ET / New York) business hours.Full-TimeExecutive
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Advanced written and spoken English proficiency.
- Experience
- Up to 10 years of professional experience; at least 2 years of proven experience in a quota-carrying B2B Sales, Account Management, or Customer Success role.
- Required Skills
- SalesforceCustomer SuccessAccount ManagementCustomer support
Requirements
- Have at least 2 years of proven experience in a quota-carrying B2B Sales, Account Management, or Customer Success role.
- Have up to 10 years of professional experience.
- Demonstrate advanced written and spoken English proficiency.
- Be based in Latin America and have reliable high-speed internet and access to a suitable computer.
- Be able to work during Eastern Time (ET / New York) business hours.
- Be willing to travel to New York approximately 3–4 times per year for company-wide meetings and team events.
- Submit a CV in English.
- Bring strong organization, responsiveness, and attention to detail.
- Be comfortable engaging customers by phone and email and learning new products, tools, and processes.
- Investment banking, private equity, financial services, or related industry experience, particularly serving the North American market, is a plus.
Responsibilities
- Understand members' investment goals and go-to-market strategies to help them maximize platform value.
- Drive engagement KPIs through proactive phone and email communication with prospects and customers.
- Manage day-to-day account activities across customer acquisition and relationship development.
- Conduct outreach to increase platform adoption, engagement, and retention, including launching email campaigns.
- Complete at least 20 connected calls per week and respond to customer inquiries by phone and email.
- Reach out to members with declining platform activity or when additional information is needed.
- Share customer feedback and product improvement suggestions with internal teams.
- Manage Salesforce administration, contract processing and verification, and accurate CRM records.
- Handle customer support requests and participate in internal meetings and cross-functional initiatives.
View Full Description & ApplyYou'll be redirected to the employer's site
