IT Operations & Security Lead
New
J
JobgetherEducation, social impact
Fully remote work opportunity from anywhere in the United States., Keep the majority of daily working hours between 8:00 AM and 6:00 PM Eastern Time.Full-TimeLead
Salary98,000 - 109,000 USD per year
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Job Details
- Experience
- At least 5 years of experience in IT operations or systems administration, including a minimum of 2 years owning IT operations for an organization or office.
- Required Skills
- Google Workspace
Requirements
- At least 5 years of experience in IT operations or systems administration.
- At least 2 years owning IT operations for an organization or office.
- Direct experience supporting a SOC 2 audit or comparable framework such as ISO 27001, including evidence collection and operating security controls.
- Strong working knowledge of Windows and macOS; Linux familiarity is preferred.
- Experience administering identity and access management platforms, mobile device management solutions, and SaaS applications.
- Ability to manage IT operations independently while balancing employee support, security priorities, and compliance deadlines.
- Experience creating and maintaining policies, procedures, and standard operating procedures.
- Clear, patient communication skills for explaining technical concepts and supporting non-technical colleagues.
- Sound judgment and prioritization when handling competing operational and compliance requirements.
- Hands-on experience with GRC tools is preferred.
- CompTIA Security+, Google Workspace Administrator, or Microsoft 365 Administrator certifications are preferred.
- Experience integrating HRIS with IdPs for automated user provisioning is preferred.
Responsibilities
- Manage the employee device lifecycle, including procurement, configuration, onboarding, offboarding, inventory, and equipment retirement.
- Administer Google Workspace and other SaaS applications, including user accounts, permissions, and access controls.
- Manage endpoint devices through MDM and maintain patching, encryption, and configuration standards.
- Provide technical support to employees and develop self-service documentation.
- Oversee IT vendors, software licenses, and budgets, and identify renewal requirements and cost-saving opportunities.
- Evaluate and test technology services and applications, and improve IT processes and service delivery.
- Partner with the Security and Compliance Director to maintain audit-ready evidence for the SOC 2 program.
- Support cybersecurity audits, assessments, and ongoing compliance activities.
- Work with system owners to identify and reduce vulnerabilities, security risks, and compliance gaps.
- Support security incident response by reviewing alerts, coordinating escalation, documenting outcomes, and using automation to improve security processes.
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