Senior Manager, Sales Operations
New
Z
Ziply FiberInternet service
Source API remote eligibility restrictions: United StatesFull-TimeManager
Salary$86,300 to $143,800 annually DOE; Target annual bonus
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Job Details
- Experience
- Minimum of five (5) years of hands-on experience administering and automating Salesforce
- Required Skills
- Project ManagementSalesforceProcess improvement
Requirements
- Have a high school diploma or GED.
- Have at least five years of hands-on experience administering and automating Salesforce.
- Have experience building Salesforce Flows, workflow rules, and approval processes to support sales teams.
- Understand Salesforce capabilities and constraints and standard business processes.
- Have a track record of collaborating with sales teams and sales leadership to analyze processes and workflows.
- Be able to identify process improvements that help sales teams obtain needed information quickly and effectively.
- Be able to manage multiple projects and competing priorities in a fast-paced environment.
- Preferred: bachelor's degree in Business Administration, Information Systems, or a related field.
- Preferred: Certified Salesforce Administrator.
Responsibilities
- Design, launch, and maintain sales and technical sales enablement processes, programs, and systems with key stakeholders.
- Manage day-to-day sales operations and enablement functions for the commercial sales organization.
- Analyze sales processes and workflows and implement improvements.
- Partner with sales leadership to make key system and process metrics accessible and reportable.
- Manage Salesforce support requests, escalated administration needs, and technical or business support issues.
- Manage sales platforms, applications, and vendor relationships, and evaluate tools that integrate with Salesforce and the broader technology stack.
- Use AI to streamline workflows, automate routine tasks, and improve sales operations efficiency.
- Manage sales operations projects and coordinate with IT on systems supporting the commercial sales organization.
- Maintain accurate customer and prospect data and facilitate access to information and reporting across teams.
- Hire, onboard, train, and offboard sales operations team members.
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