Senior Revenue Operations Manager
New
C
Committee for ChildrenEducation SaaS
This position is remote; employees are eligible to work remotely in any of the following states: AZ, CA, CO, CT, FL, GA, IL, MA, NJ, NM, NY, OH, OR, PA, TX, VA, WA.Full-TimeManager
SalaryThe annual base pay hiring range for this position is $140,000-$165,000, with a target incentive of 10% of base pay based on achievement of annual organizational goals.
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Job Details
- Experience
- 7+ years of progressive experience in revenue operations
- Required Skills
- Project ManagementSalesforceChange ManagementHubSpot
Requirements
- Have 7+ years of progressive experience in revenue operations.
- Have experience supporting a small to mid-sized B2B education SaaS organization.
- Hold a bachelor’s degree or have related experience.
- Have experience building scalable revenue operations processes, operating rhythms, and reporting frameworks.
- Have led a CRM implementation, migration, or major system transformation with multiple integration points.
- Bring experience with Salesforce and/or HubSpot; these platforms are preferred.
- Understand SaaS go-to-market and revenue operations practices, including pipeline management, forecasting, lifecycle stages, renewals, retention, and revenue metrics.
- Have advanced reporting and analytical skills, including dashboard design, diagnosing performance trends, and communicating insights to technical and non-technical audiences.
- Have project management skills for managing timelines, stakeholders, competing priorities, and change management.
- Have experience operating in both strategic and hands-on capacities within a small, fast-paced organization.
- Have experience managing and developing team members or leading cross-functional initiatives through influence.
- Demonstrate delivery of 99%+ forecast accuracy across multiple reporting periods.
Responsibilities
- Own the forecasting process and establish a repeatable pipeline-to-forecast methodology.
- Lead and improve the end-to-end revenue operating model across Marketing, Sales, Client Success, and Finance.
- Translate revenue data into insights on forecasting, pipeline health, customer acquisition and retention, and leadership decision making.
- Manage and develop the Revenue Operations Specialist while building a scalable RevOps function.
- Establish governance for SaaS metrics, reporting standards, and data quality.
- Partner with Business Intelligence and Finance to guide dashboards and self-service reporting.
- Partner with Client Success, Product, and Finance to operationalize an Early Warning System for customer health and retention.
- Lead CRM selection, implementation, and optimization, including requirements gathering, vendor evaluation, configuration, testing, training, and change management.
- Develop documentation for revenue data hygiene, field usage, data quality, reporting logic, and shared definitions.
- Design and improve revenue processes across lead and opportunity management, quoting, renewals, and customer handoffs.
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