Email & Lifecycle Marketing Manager

New
F
FilevineLegal technology
Listing location: United States; Workplace type: Remote; Structured job location: United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years of experience managing email communications, lifecycle strategy, and channel growth.
Required Skills
A/B testingHubSpot

Requirements

  • Bring 5+ years of experience managing email communications, lifecycle strategy, and channel growth.
  • Demonstrate success driving pipeline generation, customer activation and retention, and high-performing lifecycle channels.
  • Apply analytical and operational rigor to channel metrics and data-driven A/B testing roadmaps.
  • Bring a process-oriented approach, project management skills, and cross-functional coordination skills.
  • Have proficiency with email service providers, marketing automation platforms such as Marketo, HubSpot, or Pardot, and CRM systems.
  • Understand email rendering across desktop and mobile devices, responsive email templates, and basic HTML/CSS troubleshooting.
  • Be familiar with email deliverability standards, spam filters, list hygiene, and CAN-SPAM, GDPR, and CCPA compliance guidelines.
  • Have experience with web analytics, UTM tracking methodologies, and A/B testing platforms to measure and report on pipeline impact.

Responsibilities

  • Drive acquisition, engagement, pipeline creation, retention, and expansion through email communications across the customer lifecycle.
  • Design and manage a continuous roadmap of A/B and multivariate email experiments to optimize open rates, click-through rates, and conversions.
  • Implement and maintain scalable email creation, proofreading, and quality assurance workflows.
  • Ensure email copy, layouts, and designs conform to Filevine's brand standards.
  • Monitor campaign metrics and deliver actionable insights and executive reporting.
  • Partner with creative, product, demand generation, and marketing teams to translate complex themes into email campaigns.
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