Webinar Coordinator
New
F
Five9Cloud contact center software
Location: United States (Remote)Full-Time
Salary$43,500 — $108,100 USD
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Job Details
- Required Skills
- Salesforce
Requirements
- Experience coordinating, producing, or supporting webinars or virtual events.
- Working knowledge of Zoom Webinars, including setup, hosting, polls, Q&A, reporting, and recordings.
- Familiarity with Zuddl or a similar virtual event platform such as ON24, Goldcast, BigMarker, or Webex.
- Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent experience.
- Strong organizational skills and ability to manage multiple events and tasks at once.
- Strong written and verbal communication skills, including comfort working with presenters and executives.
- Ability to remain calm and resourceful when handling live technical issues.
- Tech-savvy and eager to learn new platforms and tools.
- Able to thrive in a fast-paced, collaborative environment.
Responsibilities
- Coordinate end-to-end logistics for live and simu-live webinars using Zoom Webinars and Zuddl.
- Configure webinar branding, registration pages and links, polls, Q&A, chat, and recordings.
- Schedule and run rehearsals and technical checks, coordinate speakers and stakeholders, and manage the run-of-show.
- Host and moderate live sessions, monitor audio, video, and slides, and troubleshoot technical issues.
- Build, test, and deploy webinar invitations, confirmations, reminders, and follow-up emails through Marketo.
- Ensure registration and attendance data flows accurately into Marketo and Salesforce, and support lead handoff to Sales.
- Coordinate with Sales, Product Marketing, Customer Marketing, and Creative to deliver assets and maintain promotion timelines.
- Maintain the webinar calendar, checklists, templates, and process documentation.
- Publish recordings and post-event assets, track event performance, and produce reports with recommendations for improvement.
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