Revenue Operations Manager
W
WhatnotLive commerce marketplace
Team members in this role are required to be within commuting distance of our Sydney or Melbourne hubs.Full-TimeManager
SalaryA$180K - A$220K; A$180K – A$220K • Offers Equity
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Job Details
- Required Skills
- SQLSalesforceMicrosoft ExcelGoogle SheetsProcess improvement
Requirements
- Experience in consulting, strategic finance, strategy and operations, revenue operations, sales operations, or analytics.
- Experience in a high-growth startup, marketplace, e-commerce, retail, consumer technology, or similarly complex business.
- Experience supporting a go-to-market or revenue organisation, ideally in Partnerships, Category, Seller Growth, Customer Success or Post-Sales.
- Strong strategic judgement combining data-driven insights, commercial instincts and practical in-market execution.
- Strong analytical skills, including moving from high-level business questions to detailed analysis and actionable recommendations.
- Proficiency with SQL, Salesforce, Excel or Google Sheets, and business reporting or dashboarding tools.
- Ability to explain complex insights clearly to executive, cross-functional and local-market audiences.
- Track record of improving processes, building playbooks or operating rhythms, and helping teams execute effectively.
- Ability to translate global strategies and ways of working into practical approaches for Australian customers, sellers, partners and market dynamics.
- Ability to prioritise independently, work with ambiguity and make progress without perfect information.
- Ability to build trusted relationships and work with colleagues in Australia and internationally across time zones.
- Nice to have: experience with a marketplace or two-sided platform, or buying and selling in online marketplace communities.
Responsibilities
- Own reporting and performance analysis for the Australian GTM organisation, partnering with Data to identify trends, diagnose issues and recommend actions.
- Build and improve operating rhythms, dashboards, processes and documentation for Australian GTM teams.
- Translate global playbooks and processes for the Australian market, incorporating local customer expectations, seller needs and market dynamics.
- Partner with GTM leaders to define success metrics, track progress and present actionable insights to senior stakeholders.
- Analyze seller acquisition, activation, retention, category performance and initiative effectiveness with Category and Partnerships teams.
- Identify opportunities to improve the balance between seller supply and buyer demand across Australian categories.
- Lead strategic and operational projects supporting Australian growth, including market launches, category expansion and cross-functional process improvements.
- Build scalable seller onboarding, enablement and ongoing-success playbooks with Sales, Post-Sales and Category teams.
- Coordinate with global GTM, Product, Data and Operations teams to support clear ownership, handoffs and execution across time zones.
- Monitor the Australian live-commerce, marketplace and competitive landscape and turn relevant trends into GTM recommendations.
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