HR Systems Architect

New
J
JobgetherHR technology
Based in the United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
At least 7 years of progressive experience in HRIS or HR technology.
Required Skills
Microsoft Excel

Requirements

  • Hold a bachelor's degree in Information Systems, Human Resources, Business, or a related field.
  • Have at least 7 years of progressive experience in HRIS or HR technology.
  • Bring hands-on UKG configuration, reporting, and integration experience; this is strongly preferred.
  • Have advanced Excel skills and strong report-writing capabilities.
  • Bring strong analytical and problem-solving skills, including root cause investigation and recommending sustainable improvements.
  • Be able to manage competing priorities independently and work with minimal supervision.
  • Collaborate with technical teams, HR stakeholders, business users, and external vendors.
  • UKG certification is an advantage.
  • Experience supporting users through a ticketing platform such as Freshservice is preferred.
  • Familiarity with iCIMS or another applicant tracking system is preferred.
  • Exposure to workflow automation and AI tools is a plus.
  • Experience in a multi-site or healthcare organization is preferred.

Responsibilities

  • Configure and maintain UKG business rules, workflows, security roles, organizational structures, and settings for HR, payroll, timekeeping, and benefits.
  • Manage HR system requests in Freshservice, including triage, prioritization, resolution, and escalation.
  • Maintain Freshservice knowledge base articles and request categories, and identify ticket trends, training needs, and automation opportunities.
  • Audit and validate employee and organizational data, correct errors, and resolve audit findings.
  • Develop and maintain UKG reports, queries, and dashboards for HR operations, compliance, and leadership decisions.
  • Gather requirements, configure and test UKG changes, support releases and upgrades, and validate production readiness.
  • Monitor UKG integrations and file feeds, troubleshoot errors, and coordinate solutions with IT and external vendors.
  • Support recurring UKG processes, provide backup iCIMS administration, and support the LMS, including employee feeds and compliance reporting.
  • Evaluate and implement AI-enabled automation and integrations, ensuring data privacy, security, and governance standards are met.
  • Document systems and processes, investigate defects, recommend improvements, and mentor junior analysts and HR team members.
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