People Operations Specialist
New
Listing location: India; Workplace type: Remote; Structured job location: IndiaFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Strong communication skills in English, both written and verbal
- Experience
- A degree or a minimum of 2 years in People Operations, HR Administration, or a related field
- Required Skills
- JiraMicrosoft Office Suite
Requirements
- Have relevant education or a degree, or at least 2 years of experience in People Operations, HR Administration, or a related field.
- Have knowledge of employment laws and regulations; knowledge covering countries such as Singapore and the UAE is an advantage.
- Have experience with HR systems; BambooHR and Culture Amp are strong advantages.
- Be proficient in Microsoft Office Suite and have strong general digital literacy.
- Have strong organizational skills and attention to detail, with the ability to manage multiple tasks and resolve issues effectively.
- Communicate effectively in written and spoken English with employees and stakeholders across functions and locations.
- Handle confidential information with discretion and professionalism.
- Manage competing priorities, meet deadlines, and work efficiently in a fast-paced environment.
Responsibilities
- Support onboarding and offboarding, including background checks, new-hire documentation, and leaver administration.
- Coordinate internal employee movements with People Partners and IT, and update related documentation and records.
- Maintain accurate employee records and documents throughout the employee lifecycle.
- Support employee payroll paperwork with People Partners and the Payroll Manager, and respond to leave queries.
- Manage employee support pathways, respond to queries through Jira or shared inboxes, and escalate complex requests.
- Maintain the People knowledge base and monitor ticket resolution times and service-level performance.
- Ensure employee data accuracy and integrity, and support reporting, audit preparation, and access control.
- Draft and issue HR documentation, including promotion letters and contract variation documents.
- Support handbook and policy updates, upload and report on learning content, and propose process improvements.
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