- Support onboarding and offboarding, including background checks, new-hire documentation, and leaver administration.
- Coordinate internal employee movements with People Partners and IT, and update related documentation and records.
- Maintain accurate employee records and documents throughout the employee lifecycle.
- Support employee payroll paperwork with People Partners and the Payroll Manager, and respond to leave queries.
- Manage employee support pathways, respond to queries through Jira or shared inboxes, and escalate complex requests.
- Maintain the People knowledge base and monitor ticket resolution times and service-level performance.
- Ensure employee data accuracy and integrity, and support reporting, audit preparation, and access control.
- Draft and issue HR documentation, including promotion letters and contract variation documents.
- Support handbook and policy updates, upload and report on learning content, and propose process improvements.
JiraMicrosoft Office Suite