Client Accounts Administrator
New
T
Think JamEntertainment marketing
This is a US-based positionFull-Time
Salary40,000 - 60,000 USD per year
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Job Details
- Required Skills
- Project CoordinationMicrosoft ExcelMicrosoft OfficeGoogle SheetsGoogle Workspace
Requirements
- Previous experience in an administrative, account coordination, project coordination or client services role.
- Excellent organizational skills and exceptional attention to detail.
- Strong written and verbal communication skills, with confidence communicating with clients and internal stakeholders.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Strong working knowledge of Microsoft Office or Google Workspace, particularly Excel or Google Sheets.
- Confidence using internal systems, databases and project management tools, and ability to learn new platforms quickly.
- A proactive, solutions-focused approach, including following up on outstanding information and flagging potential issues.
- A collaborative approach and willingness to support colleagues.
- Airtable experience is a plus.
- Familiarity with and enthusiasm for AI tools, particularly Claude, is a plus.
Responsibilities
- Provide day-to-day administrative support to the Accounts team across client accounts and projects.
- Review and maintain scopes of work, deliverables and project documentation.
- Keep client and project records accurate and up to date.
- Maintain the internal resourcing dashboard and record project allocations and team capacity.
- Coordinate with Accounts and internal teams to track project timelines, workloads and deliverables.
- Support the review and tracking of project scopes, budgets, cost estimates and spend.
- Coordinate meetings, track actions and support communication across departments.
- Identify opportunities to improve administrative processes and flag missing information or potential issues.
- Coordinate Think Jam-sponsored events, industry awards entries and networking opportunities.
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