Sales Operations Manager
New
This is a fully remote opportunity within the United States.Full-TimeManager
SalaryAnnual base salary: $121,100–$195,500, depending on location, skills, and experience. Additional bonus compensation.
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Job Details
- Experience
- At least 6 years of experience in sales operations, sales engineering, or sales enablement.
- Required Skills
- Project ManagementPythonSQLBusiness IntelligenceSalesforceMicrosoft ExcelGoogle Sheets
Requirements
- Bachelor's degree or equivalent practical experience.
- At least 6 years of experience in sales operations, sales engineering, or sales enablement.
- Intermediate proficiency in SQL and Python.
- Advanced expertise in Excel or Google Sheets, including data analysis and operational reporting.
- Experience using Salesforce to support business decisions, workflows, and operational processes.
- Strong analytical and problem-solving skills, including translating complex data into practical recommendations.
- Experience coordinating cross-functional initiatives and collaborating with sales, HR, engineering, and other stakeholders.
- Strong organizational and project management capabilities, including managing multiple interdependent workflows.
- MBA or equivalent practical experience is an advantage.
- At least 7 years of experience within a SaaS or telecommunications sales organization is an advantage.
- Sales operations experience supporting frontline sales teams is an advantage.
- Experience with CRM integrations, platform migrations, or related system implementations is an advantage.
Responsibilities
- Oversee sales target-setting, performance management frameworks, compensation plans, and incentive programs in partnership with HR.
- Manage Field Sales budgets, headcount approvals, workforce planning, and hiring initiatives.
- Collaborate with sales channel leaders and engineering stakeholders to improve sales systems, tools, workflows, and operational processes.
- Design and develop tools for business operations, strategic projects, and pilot initiatives.
- Manage day-to-day sales operations workflows and maintain consistent, scalable processes.
- Transition newly developed programs and initiatives into established business-as-usual processes.
- Build and maintain Salesforce reports and dashboards, along with reporting solutions in internal platforms.
- Use SQL and Python to create datasets, conduct analyses, and generate insights for business decisions.
- Manage supplier relationships, contracts, and budgets for sales tools and business intelligence data.
- Identify opportunities to improve operational efficiency, reporting capabilities, and sales team effectiveness.
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