Specialist Sales Support
New
J
JobgetherTravel and hospitality
Fully remote work within Brazil.Full-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Fluency in Portuguese, English, and Spanish, both written and spoken.
- Experience
- At least one year of strong administrative or sales support experience.
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft Office
Requirements
- Have at least one year of strong administrative or sales support experience.
- Have experience in the travel industry and/or sales support.
- Be fluent in Portuguese, English, and Spanish, both written and spoken.
- Be proficient in Microsoft Office applications, particularly Excel.
- Have strong organizational and prioritization skills and the ability to manage a varied workload and respond to multiple stakeholders.
- Have written and verbal communication skills and a customer-focused approach.
- Have problem-solving skills, attention to detail, and the ability to collaborate across teams.
- Sales platform experience such as Salesforce and Cvent is an advantage.
- Advanced Microsoft Office and Excel skills, including VLOOKUP functions and pivot tables, are desirable.
Responsibilities
- Serve as a support contact for sales account owners, customers, and hotel partners, following up on requests and providing solutions.
- Manage and prioritize incoming requests through Salesforce and other internal systems.
- Monitor and respond to shared inbox inquiries and build relationships with internal and external stakeholders.
- Review daily priorities and proactively support sales objectives and customer requirements.
- Collaborate across teams to provide operational coverage, improve workflows, and contribute to projects.
- Create and maintain documentation for internal and external users.
- Work with Commercial and Automation teams to test and improve sales systems.
- Maintain knowledge of promotional programs, rules, and goals, and contribute to departmental objectives.
- Troubleshoot workflow issues and recommend ways to reduce duplicated effort and use time and resources more effectively.
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