Account Executive - Enterprise - Telecommunications
New
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ElevenLabsTelecommunications, conversational AI
This role is remote-first and can be based anywhere in the United States, Ability to operate across EST, CST, or PST time zones is required.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology
- Required Skills
- SaaSGenerative AI
Requirements
- Have 7+ years of quota-carrying enterprise sales experience in SaaS or technology.
- Bring experience selling to telecommunications companies, such as wireless carriers, broadband providers, cable companies, or other communications service providers.
- Have an established network and strong relationships across the telecommunications industry.
- Demonstrate success closing seven-figure deals and managing complex, multi-stakeholder sales cycles.
- Have experience selling to technical buyers, including Product, Engineering, IT, and Architecture, and business buyers across Customer Experience, Care, Operations, Digital, and Marketing.
- Understand customer businesses, operating environments, and success requirements, and translate product capabilities into solutions that deliver measurable value.
- Navigate enterprise procurement, security, legal, and technical validation processes.
- Operate autonomously and partner effectively across functions.
- Build relationships at the C-suite and senior leadership level and demonstrate executive presence.
- Be willing to travel frequently for onsite customer meetings and industry events.
- Be comfortable working in an early-stage, high-growth environment with ambiguity and evolving priorities.
- Have a passion for voice and audio AI and its potential to transform telecommunications customer experience.
Responsibilities
- Build and manage a growing portfolio of enterprise telecommunications accounts to help achieve revenue goals.
- Identify opportunities for conversational AI across customer-facing and internal workflows, including customer care, technical support, sales, retention, billing, collections, field service, and employee enablement.
- Develop and maintain knowledge of the telecommunications and conversational AI landscapes, customer priorities, competitive solutions, and emerging technologies.
- Demonstrate how ElevenLabs voice technology can create value across contact centers, virtual agents, in-app assistants, outbound communications, branded voice experiences, and creative content.
- Develop and execute account strategies across the full buying group, landing an initial high-impact use case and expanding across business units, customer journeys, and markets.
- Navigate telecommunications environments and identify integration opportunities with contact center, CCaaS, CRM, and operational technology ecosystems.
- Partner with Forward Deployed Engineers to design solutions, manage customer Proofs of Value, and establish paths to scaled production deployment.
- Educate customers on generative AI and voice while helping shape the telecommunications playbook, including ICP, messaging, use cases, and customer references.
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