Director of Marketing Operations

New
A
AidocHealthcare AI
Location: US; Workplace type: RemoteFull-TimeDirector
Salary not disclosed
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Job Details

Experience
8+ years in marketing operations, revenue operations, or a related field.
Required Skills
SalesforceHubSpot

Requirements

  • Have 8+ years of experience in marketing operations, revenue operations, or a related field.
  • Have owned marketing operations or a major martech program at a B2B technology company.
  • Bring deep hands-on experience with a marketing automation platform and Salesforce, including data architecture, campaign practices, and integrations.
  • Have experience planning or executing a marketing automation migration; HubSpot-to-Marketo migration experience is strongly preferred.
  • Have a strong background in lead and account lifecycle management, scoring, routing, funnel metrics, campaign operations, and attribution.
  • Have experience leading marketing operations at a company that takes part in 80+ events per year.
  • Bring analytical rigor, sound data-governance practices, and experience building reporting that supports business decisions.
  • Have experience managing technology vendors, contracts, and budgets.
  • Communicate clearly with technical and executive audiences.
  • Have working knowledge of privacy, consent, and email requirements, including GDPR, CCPA, and CAN-SPAM.
  • Enterprise or healthcare technology experience is a plus.

Responsibilities

  • Set the marketing operations roadmap, priorities, standards, and team structure, and advise marketing leadership on investment, capacity, and measurement.
  • Govern HubSpot and its integrations with Salesforce, LeanData, iCapture, and the rest of the marketing technology stack; manage vendors, contracts, and the martech budget.
  • Assess HubSpot and Marketo against requirements, cost, integrations, security, and scalability, and lead a migration if approved.
  • Manage migration work including data and field mapping, lifecycle and campaign design, integration testing, consent and deliverability checks, cutover, and adoption.
  • Own lead and account capture, enrichment, scoring, routing, lifecycle stages, Sales handoffs, and service-level agreements.
  • Align lifecycle definitions and Salesforce campaign practices with Sales Ops and RevOps.
  • Build data, segmentation, and campaign operations for multi-stakeholder healthcare buying groups and coordinated plays across priority accounts.
  • Improve data quality and reporting connecting campaign engagement to account progression, opportunity movement, pipeline, revenue, and efficiency.
  • Create repeatable campaign setup, QA, launch, and post-campaign learning processes, and identify opportunities to use automation and AI.
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