Virtual Front Desk Representative
M
MoxieMedSpa
Remote - Philippines, Availability to work during US hoursFull-Time
Salary6.5 - 8 USD per hour
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Job Details
- Languages
- Exceptional proficiency in both written and verbal English, with a neutral accent for clear communication.
- Required Skills
- Customer serviceCRM
Requirements
- Have experience in a customer service-oriented role, preferably as a Virtual Assistant, Front Desk Operator, or in a similar capacity.
- Have a background in the healthcare industry and an understanding of its unique challenges and requirements.
- Have sales experience and an ability to convert leads into client engagements.
- Be available to work during US hours and follow US holidays.
- Have exceptional written and verbal English proficiency, with a neutral accent for clear communication.
- Be a confident, independent problem-solver able to work with minimal supervision.
Responsibilities
- Support a portfolio of 4–5 MedSpas as their virtual front desk.
- Answer incoming phone calls and messages.
- Call and text inbound leads through the CRM to set appointments and convert leads.
- Manage appointments, including rescheduling.
- Answer basic questions about locations and opening hours.
- Escalate questions that cannot be answered to the MedSpa owner.
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