Engagement Marketing Lead

New
L
Lyra HealthMental health
United States; Workplace type: RemoteFull-TimeLead
Salary$95,000 to $131,000 annual base salary
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Job Details

Experience
5+ years in marketing
Required Skills
Project ManagementSalesforceJira

Requirements

  • Have 5+ years of marketing experience.
  • Have experience building, standardizing, or scaling marketing programs across multiple customer segments or accounts.
  • Be able to design scalable processes, playbooks, and operating models rather than only execute one-off campaigns.
  • Use data to evaluate program performance across multiple accounts and develop scaled marketing recommendations.
  • Have a track record of collaborating across Marketing, Customer Success, Operations, and Analytics teams.
  • Bring strong organizational and project management skills, including managing multiple concurrent initiatives.
  • Be familiar with Salesforce, Gainsight, Highspot, and/or Jira.
  • Be comfortable exercising judgment and adapting methods as priorities evolve.
  • B2B2C or consumer health experience is a plus.

Responsibilities

  • Design and own repeatable operating models and marketing frameworks for engagement programs across commercial and large customers.
  • Create standardized engagement playbooks and B2B2C marketing strategies tailored to customer size, industry, tenure, and product configuration.
  • Partner with Member Marketing, Customer Success, Workforce Transformation, Creative, Operations, and Analytics to build automated, trigger-based communications.
  • Develop programs intended to increase member registration and utilization across the customer base.
  • Oversee a library of customizable, on-brand marketing assets and toolkits with Creative Design and Content teams.
  • Work with Analytics to establish tracking and reporting for scaled programs.
  • Use performance data to identify programs to test, refine, retire, or expand.
  • Own and evolve the templates, tools, workflows, and systems that support engagement marketing at scale.
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$95,000 to $131,000 annual base salary
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