Accounts Receivable & Collections Officer
New
T
TwoconnectWholesale and distribution
Workable workplace: remote; Workable locations: Pasig, Metro Manila, PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum 3 years of experience in accounts receivable, credit control, collections, or a similar finance role is essential.
- Required Skills
- Microsoft ExcelMicrosoft Office
Requirements
- Have a minimum of 3 years of experience in accounts receivable, credit control, collections or a similar finance role.
- Have experience managing debtor accounts and following up overdue balances.
- Be confident making outbound customer calls and discussing outstanding payments.
- Have experience allocating customer receipts and reconciling customer accounts.
- Demonstrate accuracy and attention to detail when maintaining financial and customer records.
- Have strong organisational and time-management skills to manage follow-ups, deadlines and competing priorities.
- Be proactive and persistent in debtor follow-up and cash collection.
- Be able to work independently and contribute to a small finance team.
- Have strong Microsoft Excel and general Microsoft Office skills.
- Have experience using an ERP or accounting system.
- Experience with Microsoft Dynamics Business Central is highly regarded.
- Experience with payment terms, payment arrangements or credit control processes is highly regarded.
Responsibilities
- Process accounts receivable transactions and maintain accurate customer account records.
- Allocate incoming payments against customer accounts and invoices.
- Reconcile customer accounts and investigate discrepancies, unapplied payments and outstanding items.
- Monitor payment terms, prioritise overdue balances, and maintain debtor ageing records.
- Make proactive outbound collection calls to retail and trade customers about overdue balances and payment options.
- Follow up promised payments and record collection activity and agreed actions.
- Issue statements, invoices and other account documentation, and respond to customer account, invoice and payment queries.
- Escalate aged, disputed or higher-risk accounts and assist with month-end reconciliations and reporting.
- Collaborate with Sales, Operations, Purchasing and Finance to resolve account and payment issues.
- Provide broader finance and administrative support and suggest practical improvements to receivables and collection processes.
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