Operations Assistant
New
H
Hunt StTravel and events
Looking for Philippines-based candidates, Working hours aligned to Australian Eastern Time (within a few hours either side); approximately 9 AM–5 PM Australian business hours, Monday to FridayContract
Salary2,000 AUD per month
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Job Details
- Languages
- Fluent in written and spoken English
- Required Skills
- Microsoft ExcelMicrosoft OfficeData entry
Requirements
- Be based in the Philippines.
- Work hours aligned to Australian Eastern Time, within a few hours either side.
- Be fluent in written and spoken English and confident communicating with international suppliers by email and phone.
- Be highly organized, with exceptional attention to detail and accuracy.
- Have strong numerical and data-entry skills.
- Be proficient in Microsoft Office, particularly Excel, and email.
- Be able to independently manage multiple suppliers, deadlines, and competing priorities across overlapping events.
- Perform reliably under tight deadlines.
- Understand, or be able to quickly learn, travel-industry terms such as room occupancies, allotments, attrition, and release-back or cut-off dates.
- Travel, tourism, hospitality, DMC, or major-event experience is desirable.
- Familiarity with hotel and supplier contracting, inventory management, or supplier-rate negotiation is desirable.
Responsibilities
- Join product planning meetings to confirm target hotels, dates, room quantities, and other supplier needs for each event.
- Contact existing and new suppliers to request and negotiate rates and terms for event packages and tours.
- Record supplier rates, taxes, commissions, room categories, occupancies, bedding configurations, inclusions, and other terms in event spreadsheets.
- Follow up with suppliers until all required details are provided, and report findings to the General Manager and Product team.
- Obtain and check contracts and rates against agreed terms.
- Track release-back dates, cancellation policies, and payment schedules, and flag excess or unsold rooms before release deadlines.
- Prepare and send rooming lists to suppliers and keep suppliers updated during the sales period and before travel.
- Verify supplier invoices against rooming lists and confirmed bookings, then pass them to Accounts for payment.
- Assist with package pricing, allotments, and supplier payment reconciliation.
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