Revenue Operations Analyst
New
P
PopmenuRestaurant technology
Remote, United StatesFull-TimeMiddle
SalaryBase: $80,000 to $90,000; Annual bonus target: 10% of base; Equity included for every employee
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Job Details
- Experience
- 2 to 4 years in revenue operations, sales operations, marketing operations or CRM data management; 2+ years of hands-on Salesforce
- Required Skills
- SalesforceMicrosoft ExcelGoogle Sheets
Requirements
- Have 2 to 4 years of experience in revenue operations, sales operations, marketing operations or CRM data management.
- Have 2+ years of hands-on Salesforce experience, including data imports and mass updates with Data Loader or Data Import Wizard.
- Have experience with Salesforce duplicate and matching rules, merging accounts and contacts, validation rules, account hierarchies, reports and dashboards.
- Have experience with B2B data and enrichment platforms such as ZoomInfo, Apollo or Clay, including configuring their Salesforce syncs.
- Have hands-on experience using AI tools to clean, classify or enrich data.
- Have strong Excel or Google Sheets skills, including XLOOKUP, pivot tables and cleanup formulas.
- Have workflow and automation experience with Clay, Zapier, Make or similar tools.
- Bring an investigative mindset and strong attention to detail, with judgment about when to automate recurring tasks.
- Nice to have: SQL, Salesforce Administrator certification, or experience with Salesforce deduplication and data quality tools such as DemandTools, Cloudingo or RingLead.
- Restaurant, hospitality or restaurant-tech experience; familiarity with Restaurantology or other technographic data sources; and exposure to territory design or account scoring are nice to have.
Responsibilities
- Audit, enhance, merge and standardize Salesforce account and contact records, including names, titles, roles, contact details and account hierarchies.
- Use AI tools and automation platforms to standardize titles, normalize records, classify buying roles and research restaurant websites at scale.
- Verify restaurant owners, operators, general managers and marketing leads; retire stale contacts and map buying roles.
- Research and record restaurants’ online ordering, POS, reservation, website and delivery platforms in structured CRM fields.
- Manage enrichment and technographic providers, including field mapping, sync rules, match rates and credit usage.
- Define data standards, required fields, validation rules and naming conventions; establish hygiene routines, deduplication automation and bad-data reporting processes.
- Build dashboards tracking data completeness, accuracy, duplicate rates and enrichment coverage for Sales and Marketing leadership.
- Partner with Sales, Marketing and Sales Ops on territory alignment, list building, segmentation and campaign targeting.
- Maintain a data dictionary and clear playbooks.
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