Email Marketing Specialist
New
D
DarkroomEmail marketing
This is a fully remote role ... open to candidates based in Brazil, Portugal, Spain, Argentina and Mexico., Supporting a team in the EST time zoneFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Excellent written and verbal English
- Experience
- 3-5 years of experience in email and SMS marketing, lifecycle marketing, or CRM
- Required Skills
- A/B testingCRM
Requirements
- Have 3–5 years of experience in email and SMS marketing, lifecycle marketing, or CRM.
- Bring experience with a DTC-focused agency or an e-commerce brand.
- Use Klaviyo for flows, segmentation, A/B testing, deliverability, and reporting.
- Write marketing copy and adapt tone and voice across brands and audiences.
- Understand customer journeys and retention levers for driving LTV and reducing churn.
- Present strategy and manage client feedback with limited direction.
- Be organized and self-managed while handling multiple accounts simultaneously.
- Have excellent written and verbal English for communication with clients and internal stakeholders.
Responsibilities
- Lead email and SMS strategies for a portfolio of DTC and e-commerce clients.
- Own campaign deployment, including copywriting, briefing, testing, QA, deployment, and performance monitoring.
- Contribute to monthly retention marketing calendars and propose campaign concepts.
- Lead portions of client calls, present content ideas, and manage revisions and approvals.
- Partner with the in-house design team on campaign and flow creative direction.
- Build, audit, and optimize automation flows, pop-up logic, segmentation strategies, and app integrations.
- Analyze campaign and flow performance and recommend ways to improve retention KPIs.
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