Manager, Talent Operations
New
T
TalkdeskTalent operations
Remote - United StatesFull-TimeManager
SalaryPay Range (Base Pay): $114,500.00 to $171,500.00. Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
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Job Details
- Experience
- 6+ years in talent operations, recruiting operations, recruiting systems or people analytics at a fast-growing tech company, including experience leading a team.
- Required Skills
- Artificial IntelligenceMicrosoft ExcelGoogle SheetsWorkday
Requirements
- Have 6+ years of experience in talent operations, recruiting operations, recruiting systems, or people analytics at a fast-growing tech company.
- Have experience leading a team.
- Bring deep, hands-on ATS experience; Greenhouse administration experience configuring workflows, permissions, reports, and integrations is preferred.
- Have experience using integrations, no-code automation tools, or AI to remove manual work.
- Be fluent in Excel or Google Sheets, including lookups, pivot tables, and automated reports.
- Have built dashboards in a BI or reporting tool; SQL is a plus.
- Have hands-on experience managing offers and employment documentation, including offer letters, contracts, approvals, and onboarding handoffs.
- Have working knowledge of US employment law and hiring compliance, including pay transparency, exempt vs. non-exempt classification, I-9, background checks, and EEO.
- Understand how hiring requirements differ across countries and have supported hiring across multiple countries.
- Have experience evaluating, purchasing, and negotiating with HR tech vendors.
- Bring commercial judgment and use data to support recommendations.
- Be able to communicate clearly and present to senior leaders.
Responsibilities
- Own the recruiting technology stack, including Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, and integrations with Workday.
- Evaluate vendors, renewals, usage, and future needs, and make data-backed recommendations.
- Configure and optimize recruiting tools, drive adoption, and retire tools that are no longer needed.
- Identify manual, repetitive work and reduce it through automation, integrations, and AI.
- Build Greenhouse and GoodTime workflows that reduce handoffs, errors, and turnaround time.
- Partner with the people data team to define recruiting measures and build dashboards for pipeline health, time to fill, offer acceptance, and recruiter capacity.
- Build and automate reports, maintain clean ATS data, and use data to identify trends and recommend changes.
- Lead, coach, and develop Talent Operations Coordinators responsible for requisition and offer approvals, offer delivery, and interview scheduling.
- Set team schedules, coverage, and service levels for recruiters, hiring managers, and candidates across time zones.
- Document and standardize recruiting processes, train recruiters and hiring managers, and partner with People, Legal, Finance, Compensation, and IT on offers, contracts, and hiring compliance.
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