Team Manager, Healthcare Provider Data Management
New
J
JobgetherHealthcare operations
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 2 years of experience leading a team within the healthcare domain.
- Required Skills
- Data AnalysisMicrosoft ExcelMicrosoft OfficeProcess improvement
Requirements
- At least 2 years of experience leading a team within the healthcare domain.
- Experience with credentialing processes.
- Team Manager University certification is mandatory.
- Open availability to meet operational requirements.
- Strong Microsoft Office skills; advanced Microsoft Excel proficiency is preferred.
- Ability to work effectively in a fast-paced environment while managing competing priorities.
- Strong analytical skills, including interpreting data, identifying trends, and recommending process improvements.
- Ability to explain complex processes clearly and adapt training approaches to different learning styles.
- Proven ability to build trust and professional relationships with employees and team members.
- A collaborative, proactive approach to leadership and problem-solving.
- Strong written and verbal communication skills, including providing clear, constructive, and professional feedback.
- Knowledge of claims processing or provider data management is an advantage.
Responsibilities
- Manage day-to-day Provider Data Management team activities, including workload distribution, prioritization, performance management, and staff development.
- Ensure provider demographic and credentialing data is accurately entered, updated, validated, and maintained.
- Monitor productivity, quality, and turnaround time metrics against operational targets.
- Coach analysts and provide performance feedback, including through team meetings and individual coaching sessions.
- Track team and individual performance indicators, identify trends, and implement action plans to address productivity or quality gaps.
- Manage resource allocation, workload planning, attrition, shrinkage, and other operational metrics.
- Collaborate with client stakeholders and internal teams to resolve issues and improve workflows.
- Support system enhancements, process improvements, and automation initiatives.
- Oversee processing, validation, and maintenance of high-volume provider data submitted through bulk roster files.
- Use Microsoft Excel and other data analysis tools to validate, reconcile, and report on provider data.
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