Manager, Philanthropy Systems & Data Management
New
F
Feeding AmericaPhilanthropy operations
Source API remote eligibility restrictions: United StatesFull-TimeManager
Salary89,700 - 94,700 USD per year
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Job Details
- Experience
- 6+ years of professional team experience or related experience working in direct marketing, data integrity and operations, or philanthropy operations, preferably at non-profit organization.
- Required Skills
- SQLMicrosoft Power BITableauMicrosoft Excel
Requirements
- Have experience as a user or manager of a fundraising CRM or database solution.
- Have experience maintaining records and data hygiene across database systems.
- Bring 6+ years of professional team experience or related experience in direct marketing, data integrity and operations, or philanthropy operations; nonprofit experience is preferred.
- Have advanced SQL programming skills and the ability to apply best practices and teach coding solutions when required.
- Have proficiency with Tableau, Microsoft Power BI, dashboard creation, and operational analytics.
- Be proficient in Microsoft Office, particularly Excel, including pivot tables and macro creation.
- Be able to manage multiple tasks, meet deadlines, and follow up.
- Experience with a database system in philanthropy, finance, or sales is preferred; Salesforce Nonprofit Cloud experience is a plus.
Responsibilities
- Serve as the subject matter expert for backend data segmentation and criteria for direct marketing campaigns and ongoing jobs.
- Develop and maintain business documentation and ensure compliance with business rules for Direct Marketing and Digital operations processes.
- Collaborate with Marketing agencies, IT partners, and internal Marketing and Development stakeholders on regular maintenance and ad-hoc changes.
- Lead operational reporting and analytics projects using visualization tools to derive insights from complex data.
- Build expertise in the Salesforce configuration and data warehouse, including donations, campaigns, online CRM data integration, and analytics configurations.
- Advise on SQL and reporting best practices for Marketing, Development, Finance, and donor data, including the General Ledger datafeed.
- Manage and onboard direct reports, including creating training and orientation materials and tracking task status and timelines.
- Oversee data quality control processes and develop, document, and implement measures to maintain fundraising data hygiene.
- Define and scope team projects, system upgrades, and migrations, gathering requirements and feedback from cross-departmental stakeholders.
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